Alshonea Knox

***** **** . *******, ** *****

abkxbj@r.postjobfree.com . phone:

313-***-**** . mobile: 313-***-****

Objective

A skilled, qualified and talented information technology

professional with more than five years of experience in PC and

network support. Looking for a position in the information

technology to utilize my knowledge and experience.

technical skills

MS Word, Access, Excel, Power Point, MS FrontPage, Adobe

Acrobat, Symantec Norton Antivirus, Internet Explorer,

Netscape, Firefox, HTML, LAN/WAN Networks, Data Warehousing;

Corporate Email; Telecommunications; Disaster Recovery

Planning; Web Designing, Network Security

Experience

St. Michael Nursing Center Detroit, MI

October 2007 - April 2008

Certified Nursing Assistant

. Prioritize patient daily care according to acuity and

scheduled patient procedures

. Assist patients with P.M. care, take vital signs, prep for

procedures

. Maintain and set up patient rooms

Father Murray Center Line, MI

May 2005-July 2007

Certified Nursing Assistant

. Prioritize patient daily care according to acuity and

scheduled patient procedures

. Updated patient charts

. Answer multi-line phone, operate fax and copy machine

Education

Kaplan Career Institute, Detroit, MI

2009-2010

. Computer Support Technician Diploma

Pershing High School, Detroit, MI

1992-1996

. High School Diploma

Professional strengths:

. In-depth knowledge of Information technology

. Ability to identify and resolve complex issues

. Excellent communication and project management skills

. Familiar with PC operation systems and networks

. Ability to multiple tasks and work well under pressure

. Possess good organizational and management skills

Contact this candidate