Customer Service Sales

* * * * * R D R O A D W E B S T E R, N Y ** * * *

* * * * * 5 9 8 8 2 • K E L S B E L L S 3 1 7 @ YA H O O . C O M

K E L LY O R T

OBJECTIVE

To obtain a position in the Customer Service/Receptionist. I am also looking for a

position in a company that I can grow with. I am dedicated, hard working, eager to learn,

and love challenges.

S UMMARY OF QUALIFICATIONS

* Effectively ran several teams in different call center environments

* Superior customer service & leadership skills

* Retail department supervisor running several departments ranging from 10 employees

to 30.

*Superior payroll and tax knowledge in a payroll environment.

* Receptionist/Unit secretary.

*Windows, Word Perfect, Word,Excel

*Typing (55+ wpm)

E MPLOYMENT

Flextronics/Verizon

April 2010/ present

Technician troubleshoot phones, customer service

Sutherland Global Services

Oct 05/ Sept 09

Supervisor of an inbound team in a call center environment. I supervised my own team of

25 as well as oversaw a program of 300.

Interpay Inc/Paychex Inc

July 97/ Aug 05

Customer Service/ Payroll & Tax Specialist

Home Depot

Feb 92/ May 97

Customer Service/ Sales/ Store Trainer

Dover General Hospital

April 88/ Jan 92

Unit Secretary /Receptionist

EDUCATION

Centenary College

Hackettstown, New Jersey- Completion Date: 6/83

Majored- Teaching Minored- Business

G.P.A. 3.9/4.0; Attendance 100%

Bachelors Degree

Contact this candidate