Post Job Free

Resume

Sign in

Customer Service Manager

Location:
2360
Posted:
September 21, 2010

Contact this candidate

Resume:

Herbert George McKay

** ******** ****

Plymouth, MA 02360

1-774-***-****

Current o Night Manager & Security - Pilgrim Sands Motel -

Responsible for all Experience activity during the overnight hours

of Motel/Hotel. Responsibility includes

telephone answering, late arrival and walk-in

bookings, security, computer

updates and start of day planning and

implementation. Customer Service,

Comfort and Safety are the primary goals of the

position.

o Enumerator - U.S. Commerce Dept - Census

Enumerator & Crew Leader

Assistant - duties included locating and interviewing people

who did not respond to the request for Census information by

return mail. As Crew Leader Assistant worked with Crew Leader

and other Enumerators to assure optimal performance of groups of

Enumerators. Efficiency, personal skills and accuracy were the

primary goals of the position.

Professional o Entrepreneur and Business Owner - Founded and managed

several businesses Experience in the Medical Supply field.

Companies included retail consumer and Agency

supplies both durable hardware and consumables, bath safety

equipment, and

mobility equipment. Company had three retail locations and

Hospital contracts.

o President - Pioneer Medical Systems - Founded

and managed communications

company including distribution and monitoring of Medical Alarm

Units for frail elderly. Company had 130 employees, of which 5

reported directly to me.

A twenty four hour (24/7) call center was the heart of the

operation.

o Director of Manufacturing - Bell & Howell Corporation -

Managed a manufacturing organization in electronics assembly of

about 200 people of which 5 reported directly to me including

Manufacturing, Quality Control, Inventory and Production

Control, and Purchasing.

o Manager of Production & Inventory Control - Cambridge

Memories - Managed an organization in electronics assembly of

about 20 people of which 3 reported directly to me including

Manufacturing Planning, New Product Introduction, and Inventory

and Production Control.

o Engineering Project Management - Managed various technology

projects

including those involving Electrical Power Grid Systems, Hand

Held Tactical Radar Systems, Radio Paging Systems, Medical

Monitoring and Transmission of Medical Information, Space Craft

(Skylab) Electronics, Medical Alarm Units and Central

Monitoring, Bio-medical Radio Telemetry, and Miniature Radio

Devices.

Supervised between 6 -10 individuals depending on the specific

project.

Education LaSalle Academy - Providence, RI

University of Rhode Island - BS EE

Northeastern University - MS EE



Contact this candidate