Debra Dougherty

**** ******** **.

Knoxville, TN 37931

865-***-****

OBJECTIVE: My objective is to obtain a position with your company in customer service. I want to advance

with your company and plan on making a career working for your company. I am loyal and dependable and I

work hard at any job that I need to perform.

QUALIFICATIONS

I would be a very important asset to your company. I have performed varies duties such as, Phone

management faxing and coping and I am very knowledgeable when it comes to printers. I am good with the

public and I have opened and closed stores and ordered supplies when needed, I have done price checks and

given quotes . I am also familiar with different computer programs such as Word and Excel and Outlook E-

mail. I have used a POS system (Point of sale.) I have received payments and posted to account and I have

done sales, (credit cards and cash sales.) I have ordered supplies and have been in charge of making sure that

other employees know what they needed to do in order to get the job done in a timely manner to meet dead

lines.

EDUCATION

Graduated Powell High School in 1982 (in Powell, TN.)

Graduated from Rice College in 1992 with an Administrative Office Assistant

Degree (Knoxville, TN.)

Employment

06-2007 to 06-2010

Rapid Refill Ink (Technician and customer service)

Owner- Dave Forbes 865-***-****

Filling inkjets cartridges, using Several different printers, Faxing, answering Phones, waiting on customers,

using POS and receiving credit card and cash payments, posting payment to accounts, ordering supplies and

internet search for the right deals on supplies, opening and closing store, taking orders, typing and sending e-

mails out to Clients

04-2007 to 08-2007

Knoxville Area Rescue Ministries Thrift Stores (Assistant Manager)

General Manager-Dave Shelley 865-***-****

Open and Closing of Store, organizing Employees to do what job needed to be done, Greeting customer,

Sales, using cash register, doing end of the day sales reports.

12-2005 to 06-2007 Prologix Knoxville TN (Document Controller)

Operation manager Ron Thomas 865-***-****

Local payable, checked invoices for accuracies, Scanned documents into a

Database, Answered phones, greeted customers.

10-1992 to 07-2005 Nucyle Technologies Knoxville, TN (Customer Service, Front office, Warehouse)

Manager Rocky Glen 865-***-****

Greeted customer, phone management, over counter sale, stocked warehouse, shipping, receiving, production

of toners and refilled inkjet

Cartridges.

References:

Jeanette Hamm-3years Mahaffey Rd Knoxville, TN

865-***-****

Kathy Britt -4years Knoxville, TN

865-***-****

Stuart Hall-3 years Knoxville, TN

865-***-****

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