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Customer Service Supervisor

Location:
Birmingham, AL, 35209
Posted:
September 21, 2010

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Resume:

Datrius T. Germany

**** ********** **.

Birmingham, Alabama 35209

205-***-**** (cellular)

E-mail: abkwb3@r.postjobfree.com

CANDIDATE PROFILE

A sophomore level Computer/Electrical Engineering student with experiences

in computer applications and business environments. A capable, service

oriented, and resourceful team player and future leader who learns quickly,

is patient with complexity, and is trustworthy and responsible. This

candidate has consistently demonstrated academic ability, excellent oral

and written communication skills and possesses a strong desire to succeed.

Expertise is broad in scope, and includes the following skills:

. Customer Service

. VB.Net Programming

. Computer Literacy/Troubleshooting

. PC Operating Systems

. Networking

. Project Management

. Information Systems

. Community Service

EDUCATION

Bachelor of Computer Science Anticipated 2011

Electrical/Computer Engineering

UNIVERSITY OF ALABAMA AT BIRMINGHAM (UAB), BIRMINGHAM, ALABAMA

. Intramural Athletics

. Member of National Society Of Black Engineers (NSBE)

. Member of Sports Official Association (SOA)

EXPERIENCES

UAB INTRAMURAL SPORTS - BIRMINGHAM, ALABAMA 2003 - Current

Intramural Sports Supervisor Supervisor - Charles

Judkins 205-***-****

. Provided effective customer service to guests, staff, and students

. Supervised all players and employees

. Organized all sports played

. Maintained courts and fields for safety hazards

. Cleaned and loaded all golf carts into their proper locations at the

end of every day

DON DRENNEN MOTORS - HOOVER, ALABAMA 2007 - 2008

Warehouse Worker Supervisor - Greg

Lybrand 205-***-****

. Provided effective customer service for over 150 customers per shift

. Ensured orders were shipped correctly

. Responsible stocking parts and inventory

. Ensured continuous sanitary dining room conditions

DEVELOPED TECHNICAL SKILLS

. Computer literacy: PC

. Programming, Operating Systems, and Software knowledge including:

VB.Net, Networking, Windows XP, Windows 2000 and earlier versions, MS

DOS, Microsoft Professional Package (MS Word, PowerPoint, Access,

Excel)

. Internet applications and various email clients

. Business Systems knowledge: Keyboarding, FAX machines, copiers,

printers

COMMUNITY INVOLVEMENT

. Co-Chair of The 15th Annual Camille Armstrong Scholarship Stepshow

. UAB SGA Election Poll Site Leader

. UAB Homecoming Committee

. UAB Into the Streets



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