Dana marks Canoga Park, CA ***** 818-***-****

( abkvuw@r.postjobfree.com

Office / RECEPTIONIST

Objective: To obtain a full-time office / receptionist position within

your company using educational and work experience background.

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SOFTWARE

. Bookkeeping

. Word

. WordPerfect

. Excel

. Access

. PowerPoint

. Desktop Publishing

. OnBase

. ColorBar

. Primis

. Type 45 wpm

. Profit

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ADDITIONAL SKILLS

- VBDemo Operating Systems: Windows 98 and 2000

- Quicken, Microcomputer Accounting, Spreadsheet, Internet

- Organizational, and communications skills

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EXPERIENCE

Markel West, Inc - Woodland Hills, CA 2008-

2009

CLERK

. Cleared on average 20-25 submissions a day using Primis program.

. Cleared on average 40 submissions a day using Profit program.

. Market blocked, declined, entered as same-day submissions, entered as

BOR

letters, submissions that needed to be cleared each day using Profit

program.

Gryphon Insurance Group/Markel West, Inc. - Woodland Hills, CA

1999-2008

RECEPTIONIST

. Answered multi-line phone within three rings with 95 percent accuracy.

. Maintained parking validation log sheet using Excel 98 and 2000 with

99 percent

accuracy.

. Entered data into Primis program to show information locating where

claim and policy files were.

. Distributed visitors' badges to visitors and kept a log of who was

being visited,

by who, the time, and the date.

. Ordered supplies for the whole company using vendors such as American

Office

Products, Corporate Express, and Staples using their on-line websites.

. Scanned claim, property, and legal services files using OnBase program

and helped company to work towards becoming paperless.

. Printed labels for claim and property file folders using the ColorBar

program.

. Processed claim checks and backup invoices.

. Scanned and emailed claims documentation using the VBDemo program.

. Assisted recreation committee creating spreadsheets and delivering

invitations.

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EDUCATION

L.A. Pierce College Woodland Hills, CA

1999

Associate In Arts Degree, Office Administration

. Acquired theoretical education in business by completing

. Management 2 - Business 1 - Business Communications

. Completed one semester of Accounting 1

. Universal Transcription class acquired typing, vocabulary, and

spelling skills.

. Completed Insurance 21 and Insurance 22 classes[pic]

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