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Quality Assurance Customer Service

Location:
Olympia, WA, 98516
Posted:
September 22, 2010

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Resume:

MICHAEL VOGTS

*** **** ****** *.* Olympia, WA *8516

Home: 360-***-**** Cell: 360-***-**** abktw9@r.postjobfree.com

HEAVY EQUIPMENT MECHANIC/TECHNICIAN

SUMMARY OF QUALIFICATIONS

Experience: Twenty years as a Certified Journeyman Automotive

Technician, with 6 years as a Quality Consultant.

Supervision, training, scheduling, delegating, workflow

coordination, mentoring and evaluation of up to 6

personnel.

Diagnosing, repairing, rebuilding and maintenance of gas

and diesel engines, chassis components, electronic

equipment, interpreting drawings, specifications,

schematics, climate control equipment, as a Certified BMW

Technician, and Heavy Mobile Equipment Mechanic.

Knowledge of the principals behind the operation of heavy

mobile equipment and combat vehicles. Preventive

maintenance planning, organization and implementation in

units directly engaged on the Global War on Terror.

Skilled as a team member responsible for quality assurance

planning and monitoring of retrofit repairs on Stryker

vehicles at various test sites, (APG & YPG), Kuwait, and

Germany. Currently completed mission as a MRAP Tiger Team

member (Camp Liberty 2009), Caiman, RG-33, MAXXPro

vehicles.

Quality Control, On-board Diagnostic II experience and A/C

certified.

Customer service, problem solving and complaint

resolution.

Computer operation utilizing Word, Excel, PowerPoint,

spreadsheet and other software applications.

Qualified for overseas deployment. Valid U.S. Government

passport, medical cards, civil identification, and

international driver's license good until 2014.

Education & DOD Information Assurance Awareness - 2009

Training: MRAP University, Mechanic Familiarization - 2008

Corporate Export & Import Assurance Compliance - 2005

Foreign Corrupt Practices Act Compliance - 2004

Heavy Mobile Equipment Operator

Army Department of Logistics Fort Lewis - 2000

BMW Factory Training Master Technician 1992-2000

Automotive Journeyman Bates Technical College - 1993

ASE Refrigerant Recovery & Recycling Review Certification

South Puget Sound Community College - 1992

Occupational Associate Degree Automotive and Diesel

Technology

Arizona Automotive Institute Glendale, AZ 1988-1990

Hazardous Waste Management

Biddoulph Oldsmobile Glendale, AZ - 1989

Certifications: Qualified for 2 year Medical Examination Certificate,

meeting standards in 49 CFR 391.41, Federal Motor Carrier

Safety Regulations, 25/06/07.

Awards & JPO MRAP (Fwd - OIF) Certificate of Achievement - 2009

Activities: In recognition of exceptional effort as a Tiger Team

Mechanic

Achievement Medal For Civilian Service 2008-2009

Outstanding service as a Heavy Mobile Equipment Mechanic

in support of OIF

Team Armor Partnership (TAP) Certificate of Appreciation

Outstanding as a Supply Specialist for hard work,

dedication and knowledge of the Army Supply System, OCONUS

Team. 2007.

Premier Dealer Award President's Club Award (CSI) Award.

1993 - 2000

Association of Certified Technicians BMW (ACT) Award.

1992 - 1999

Regional ACT Winner. 1994 - 1996

MICHAEL VOGTS

EMPLOYMENT HISTORY

2008 to 2010 RED RIVER ARMY DEPOT, Texarkana, TX.

Heavy Mobil Equipment Mechanic.

Overall responsibility for

performing the full scope of maintenance, repair, rebuild

And/or modification and initial

inspection of new, state-of-the-art, life saving

armored vehicles. The vehicles

and equipment are prototype, initial production, in

early stages of development, new

production or rebuilt. These vehicles have a

variety of interconnected

systems. I complete finial inspections to meet

site fielding requirements and

maintain quality assurance.

2002 - 2007 GENERAL DYNAMICS LAND SYSTEMS, Fort Lewis, WA.

Served in numerous capacities overseas including:

Kuwait Expeditor/ Liaison /Field Service Technician

/Wheel Vehicle Mechanic/Senior Tank Systems Technician.

Deployed to various Kuwait locations including Shuwaku

Port with Fox Supply Group, Camp Doha with U.S. Army,

Camp Arifjan with TAP, Ali Al Salem Air with Stryker.

Liaison/Admin/procurement, Camp Buehring aka Camp Udari;

and Camp Anaconda at Balad, Iraq. (10/03-10/06). Acted as

a liaison between the U.S. government representatives and

company personnel conducting working under the Stryker

ICLS Contract in support of deployment operations within

Kuwait. Compile reports indicating process quality

performance. Initiate and solve corrective action

requests, and track until completion. Met, greeted,

oriented and assisted in processing inbound personnel in

work site preparation. Identified pertinent skills.

Instructed 3rd country nationals in vehicle and equipment

maintenance, mechanic procedures and safety. Supervised

up to 6 employees.

Logistics /Supply Specialist. Team Armor Program (TAP),

Kuwait.

Monitored, identified and supported Abrams and Bradley

Fighting Vehicle. Conducted material organization,

expedited Code "F" parts. Maintained supply knowledge,

working with the TACOM and military management supply.

Supplied TAP with more than $100M worth of assets. Other

supply experience included compliance with ISO 9001-2000.

2001 - 2002 LEAR SIEGLER SERVICES, INC. Fort Lewis, WA.

Journeyman Heavy Equipment Mechanic.

2000 - 2001 U.S. ARMY DEPARTMENT OF LOGISTICS, Fort Lewis, WA.

Journeyman Heavy Mobile Equipment Mechanic.

Diagnose, repaired, rebuild, and maintained heavy & light

wheel /track vehicles, equipment, trailers, earth moving

and construction vehicles. Operated tools to include but

not limited to power tools, welding equipment, grinders,

presses, car hoists, overhead cranes, and various engine

analyzers. Inspected and performed operations tests to

check work quality. Maintained safety/hazardous

preventative measures. Completed MWO's and worked

overtime when necessary.

1992 - 2000 BMW NORTHWEST, Fife, WA.

Certified Automotive Technician.

Performs vehicle inspection, trouble-shoots, repairs,

replaces parts, and performs maintenance. Experienced in

the proper procedures when performing recall, campaign,

update and product alerts. Maintain a comprehensive

understanding of all manufactures product assurance

practices to ensure the highest quality of service.

Attend off site formal training facilities with

successful completion of directed courses. Complete all

ACT testing requirements as scheduled. Maintain a neat

and safe working environment.



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