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Sales Customer Service

Location:
7057
Posted:
September 23, 2010

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Resume:

Helen Rzeszutko

973-***-**** **

Kossuth St., Wallington, NJ 07057

abktgw@r.postjobfree.com

Results-driven and highly accomplished professional, demonstrating solid

analytical and team building skills. Proven track-record of developing

effective marketing strategies to generate new business, achieving company

goals and objectives. Seeking a marketing position that will effectively

utilize all acquired skills and abilities, bringing 8+ years of

professional experience as follows:

KEY STRENGTHS

. Marketing Strategy

. Presentation Development

. Direct Mail Marketing

. Promotional Materials

. Advertising Campaigns

. Project Management

. Market Penetration

. Client Relations

. Staff Management

. Team Building/Leadership

. Graphic Design

. Negotiating

CAREER ACHIEVEMENTS

Weichert Realtors - As Marketing Coordinator & Sales Representative

V Managed direct mailing and increased the amount of mailing from 5,500

pieces to 25K pieces in 1 year.

V Boosted record setting sales performance from $20M in sales revenue to

over $50M through direct mail campaigns, print advertisements, and

portfolio presentations.

V Promoted the use of company portfolio presentations, increasing the

number of listings obtained by sales agents from 40% to 80%.

V Recommended the benefits of name branding, resulting in many realtors

obtaining their top sales years using my marketing materials,

including several that achieved industry-wide recognition and awards

such as the Presidents Club, Ambassador Club, and Executive Club

status.

PROFESSIONAL PROFILE

CLARK PRINTING, Saddle Brook, NJ June 2009-Present

Customer Service Coordinator

Working as a liaison between graphic artist and client to ensure that the

criteria for the accounts were met; from organizing the layout to sending

files to the press for printing. Assisting with various administrative

duties such, as helping customers and answering and directing incoming

calls.

ACT ONE STAFFING AGENCY, Ridgefield Park, NJ Temp Assignment,

November 2008

Customer Service Representative - Samsung America Healthy Living

Responsible for answering an average of 90 inbound calls in support of

customer needs.

. Accepted and processed orders for parts and returns in accordance with

approved procedures.

OFFICE TEAM STAFFING AGENCY, Teaneck, NJ Temp Assignment, April 2008

Administrative Assistant - Kumon University

Provided administrative support to the Director of Kumon University,

including file maintenance, researching, and presentation/project

development.

WEICHERT REALTORS, Alpine/Fair Lawn, NJ Dec. 2000 - Jan. 2008

Marketing Coordinator

Assumed full responsibility for managing several branch offices supporting

60+ sales associates in the development of marketing materials, including

customized portfolios.

. Designed new promotional materials and promoted new marketing materials

in office meetings.

. Managed direct mail marketing projects for sales associates and managers

. Designed customized marketing materials and newspaper advertisements for

sales associates.

. Trained marketing coordinators as one of the pioneers in the Weichert

marketing program.

. Designed brochures, coordinated mass mailings, and developed marketing

plans integrating print ads and community involvement.

. Tasked by the Regional VP to set up and provide training to new marketing

coordinators.

Sales Representative

April 1997-Dec. 2000

Presented/negotiated sales contracts and worked with buyers/homeowners to

market real estate and close deals.

EDUCATION & SKILLS

Edward Williams College Associate's Degree, 1993

MS Word Publisher PowerPoint Excel Outlook [pic]



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