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Customer Service Medical Assistant

Location:
Georgia
Posted:
January 21, 2015

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Resume:

Fernando Delgado

**** ******* ** *******, **, ***01 770-***-**** abktgi@r.postjobfree.com

Objective: A Bilingual Healthcare Professional seeking an opportunity as a Lead Medical Assistant or

managerial position where I can acquire additional experience in the medical environment which would

allow me to apply my education, training and experience with an industry leader.

Education:

University of Phoenix Phoenix, AZ Graduation: July 2015

Bachelor’s in Healthcare Management Concentration in Healthcare Management

Overall GPA: 4.0 Cumulative GPA: 4.0

Fortis College Smyrna, GA Graduation: June

2012

Associates of Occupation Science Medical Assistant

Overall GPA: 4.0 Cumulative GPA: 4.0 Dean’s List/Presidential List, National Technical Honor

Society, SGA Vice President Co-chair/Secretary, Stingray All Stars Cheerleading.

Skills:

*Vital Signs *Venipuncture *Sterile Procedures *Urinalysis *Appointment Scheduling

*EKG’s *HCG Test *Exam Room Prep *Strep Test *Records Management

*CPR *Check In/Out *Referral Processing *OSHA Trained *Computerized Billing

*Injection *Phlebotomy *Patient Education *Centricity *HIPAA Compliance

*Fluoroscopy *Scrubbing In *Sterilizing Instruments *Starting IV’s

Certifications:

First Aid/CPR- American Heart Association Medical Interpreter

Advance Ergonomics, Inc

Employment:

Comprehensive Pain Management, Austell, GA, 678-***-**** (February 2014-Present)

*Greet/Welcome patients as they check in and triage them by taking their vital signs and reading their

previous visit notes. When working on the Procedure Side of the clinic, responsibilities include

explaining consent forms to patients before their procedure, triaging them for the doctor and nurse,

starting IV for those that are requesting sedation, and monitor patients during their post-op. I also work in

the procedure room assisting the doctor by prepping the patient on the surgery table and scrubbing in; I

work the C-Arm machine with allows fluoroscopic views of the bones depending on what procedure they

are scheduled for. I travel to different offices during the week such as Roswell, Dallas, Austell, Canton,

Douglasville. Responsibilities also include calling patients 72 hours after their procedures to perform

post-op questioners.

Resurgens Orthopaedics, Kennesaw, GA, 770-***-**** (February 2013-

February 2014)

*Greet/Welcome patients at check in; instruct patients to complete necessary medical history and

information forms; explain financial requirements to patients and collect deductibles/co-

pays/insurance/outstanding balances as explained by a PAR; schedule follow up appointment’s with the

physician; handle money and keep count of number of patient’s to turn in at the end of the day.

Concentra Urgent Care, Marietta, GA, 770-***-**** (June 2012- February 2013)

*Checking In/Out patient’s for both therapy and Provider visits, laundry, organizing the PT floor, seeking

authorization for patient’s, interpreting for native speakers, answering phones, scheduling patient’s, filing

charts/making new charts, answering emails, communicating constantly with other employee’s, keeping

track of patient visits, emailing statistics every week to PT Director, HPE’s, ordering materials for

therapist, maintaining Inventory updated.

Fernando Delgado

2780 Douglas Ct Acworth, GA, 30101 770-***-**** abktgi@r.postjobfree.com

GI Specialists of GA Externship, Austell, GA, 678-***-**** (April 2012- June 2012)

*Taking vital signs, scanning patient’s documents, multitasking, filing/typing, and translating to native

Spanish speakers.

Medical Interpreter, Smyrna, GA, 678-***-**** (May 2008, Present)

*Facilitated communication for native speakers/patient education

Spine Center Atlanta, Atlanta, GA, 404-***-**** (October 2009- July 2010)

*Physical Therapy Technician, took vital signs, chart documentation, and patient education in both

English and Spanish

Volunteer:

Special Olympics Atlanta, GA May 2011- Present)

Responsibilities Included: Providing special needs individuals with water, and safety rules while

competing, assisting in dangerous situations, vital signs, and interacting with families and athletes.

Abilities:

*Excellent customer service *Fluent in Spanish/English (Orally, Written, Spoken)

*Draw Blood/give injections *Great typing skills 65wpm

*Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Internet)



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