Elizabeth Collins

** ******* ****

Frankfort, KY 40601

502-***-****

abkt4g@r.postjobfree.com

Skills

• Strong communication/interpersonal skills in stressful situations

• Have proficiently performed tasks with computers and programs such as Microsoft Word, PowerPoint,

Outlook, and Excel; proficient with answering phones/transferring/screening/returning calls, familiar with

multiple-line phone system; knowledgeable in other office equipment such as: typewriter, label maker, fax

machine, copier, and scanner

• Very experienced with using Internet to perform research

• Notable organizational and multitasking skills; excellent attention to detail

• Excellent customer service skills-attentive to people, possess professional yet friendly, and positive

attitude

• Thrive on learning new tasks-fast learner

• Can type up to 45 wpm

• Familiar with Medical Terminology

Education

• Currently attending Bluegrass Community and Technical College part-time for an Associates in Medical

Information Technology with Administrative Option (Completed Medical Terminology, Document

Formatting & Word Processing, Intro. to Medical Insurance classes so far.)

• Attended the University of Kentucky. Completed 98 credit hours toward Bachelor’s Degree in Family and

Consumer Science (August 2002- May 2007), Lexington KY

• Graduated in May 2002; Western Hills High School, Frankfort KY

Work Experience

January 6, 2010-Present

Crown Services; Temporary Receptionist; Frankfort, KY

Current Temporary Position with Dept. of Family Resource Centers and Volunteer Services:

Duties: Answer/screen/transfer calls to FRYSC and KCCVS staff, Creating & maintaining spreadsheets

(Excel) as well as heavy data entry management (daily), stamp/distribute mail, prepare mail bundles, collate

reports and files, use internet research when need certain information; fax documents; maintain

correspondence via email; use document imaging for contracts and other various tasks; perform and learn new

miscellaneous tasks as needed.

November 11, 2009-January 5, 2010

Office Team; Temporary Administrative Assistant; Lexington, KY

Temp. Job with Bluegrass Area Development District:

Duties: Answer phones; screening and returning calls, collating, copying, and filing paperwork, data entry

using Excel, made up packets for sessions, schedule appointments for clients, use of label maker to create new

client folders, answer basic questions about program.

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June 1-June 12, 2009

Adecco Temp. Agency; Temporary Receptionist; Frankfort KY

Temp. Job with Dept. of Public Health-Div. of Lab Services

Duties: Separate/Mail out reports, handled confidential information daily, pulling apart newborn cards/putting

them in numerical order, answering multiple-line phone system/transfer calls to proper department or lab,

distributing mail, and greeting/signing in visitors

September 2003- December 2006

(Worked during Fall & Spring semesters in college. Off during summer breaks)

University of Kentucky; Staff Assistant/Student Worker for Central Advising; Lexington KY

Duties: Greeting students, answering phones/transferring calls and ran errands, filing/copying forms for

student records, informed advisors of appointments, and stuffed envelopes

May 2006-July 2006 & May 2005-August 2005

Department of Revenue; Intern; Frankfort KY

Duties: Worked with State software such as COTs, answering phones when necessary, data entry for Tax

returns, performed miscellaneous tasks/other tasks as assigned

November 2002-July 2003

U.S. Department of Agriculture/Food & Nutrition Service; Clerk; Lexington KY

Duties: Answered phones, data entry, filing, copying, mail distribution & preparation, and use of agency

software

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