Sales Account Executive
Resume:
Suzanne E. Bilger
*** **** *****, *******, **** *3230
abksfs@r.postjobfree.com
Objective: To obtain a position as a dental receptionist or assistant in the dental hygiene practice.
Experience: Mills James Productions 2/2008 – 6/2010 Hilliard, OH
Account Coordinator
• Managed New Business and House Accounts as well as assisted Account Managers
by facilitating and coordinating job flow from origination through accounts
receivable follow-up.
• Supported efficient and effective job flow by serving as an advocate internally for
Account Services and equally representing client relationships externally
• Maintained, tracked and updated reports on a daily, weekly, bi-weekly, monthly
and quarterly basis and sent out notices.
• Scheduled and booked: edit, audio and graphic suites, AV equipment rentals, VO
talent, field shoots, meetings, teleconferences, videoconferences, etc.
• Served as the check and balance on billing preparation and reconciliation.
• Assisted with various Account Services, i.e., job reconciliation, invoice submission,
late payment follow-up, contract compliancy, updating and purging client
information within database, client payment protocol and disposition of client
collateral.
• Executed day to day account support i.e., entering all respective client and job
collateral into company database, opening job numbers, scheduling meeting rooms
and conference calls, assisting with client relations, completing duplication request
forms, completing and submitting purchase orders, client collateral support, client
meetings, production and or project management support.
Custom House Publisher’s Inc. 11/2006 – 2/2008 Worthington, OH
Account Executive
• Developed and implemented results-driven, direct mail marketing campaigns,
primarily for Realtors, designed to build brand awareness and increase customer
loyalty
• Acquired 35-40 new clients, serviced existing accounts, and re-established rapport
with past clients by actively listening to complaints and proposing customized
solutions
• Built productive relationships and won customer loyalty by resolving complex
planning, design, and production and delivery issues
• Served as a liaison and improved coordination between clients, graphic designers,
editors, printers and the UPS
• Coordinated, planned and presented at trade shows and special events
Metropolitan Life Insurance 9/2005 – 10/2006 Dublin, OH
Financial Services Representative
• Served as a commissioned sales rep by providing needs-based analysis and
comprehensive financial solutions tailored to each client’s long term goals and
objectives
Suzanne E. Bilger
246 Caro Place, Gahanna, Ohio 43230
abksfs@r.postjobfree.com
• Cultivated new business through cold-calling, referral follow-up and current
account expansion
• Starting with zero, built personal book of business to over 80 customers by
developing a strong rapport with potential clients, finding their specific needs, and
matching needs with customized solutions
• Marketed Insurance Products, Investments, Retirement Planning, and Educational
Funding
• Received Super Starter Award for outstanding sales of $9,000 first quarter
• Series 6, Life, Health & Annuities, and Property & Casualty Licenses
Education: Columbus State Community College 3/2010 – Present Columbus, OH
• Pre-requisite courses for Dental Hygiene program
Miami University 8/2001 – 5/2005 Oxford, OH
• Richard T. Farmer School of Business
• Bachelor of Science in Business Administration
• Major: Marketing
Computer Skills: Microsoft Word, Excel, Access, PowerPoint, Adobe Photoshop, Lotus Notes, Xytech,
Minitab, Filemaker
References: Available upon request
Contact this candidate