Alden Moreau

HR Development Professional

Baton Rouge, LA

abkrye@r.postjobfree.com - 225-***-****

A creative and motivated young professional with a passion for improving organizational performance.

Interested in HRIS system management, benefits administration, training and development, and recruitment,

among other areas of Human Resource development and management.

WORK EXPERIENCE

Benefits, COBRA, Sec 105/125 Plan Administrator

Employer Support Services - Baton Rouge, LA - November 2013 to Present

Responsibilities

Transitioned into role in order to enhance processes and departmental function:

• Partner with vendors to resolve claim, billing, and enrollment issues

• Responsible for the administration and management of health and welfare benefits, COBRA, and Section

105/125 plans for multiple clients

• Well-versed in COBRA and Section 125 legislation and compliance

• Daily processes include employer and participant notification, vendor communication regarding elections and

coverage, processing of COBRA notifications and premium payments, as well as Sec 105/125 reimbursements

• Preparation and distribution of open enrollment communications and materials

• Implemented improvements to the design and maintenance of the benefit management system

Human Resources Administrator

Employer Support Services - Baton Rouge, LA - February 2013 to Present

Responsibilities

Primarily focused on company acquisition of EATEL and its subsidiary HR departments:

• Served as the primary point of contact for human resources, benefit, and payroll related inquiries

• HRIS system entry and management of all employee and beneficiary changes submitted every bi-weekly

payroll period

• Assisted with entire recruitment cycle, onboarding, and new hire development, including job requisitions,

preparation of employee handbooks, new hire packets, and paperwork

Medical Billing Intern

East Baton Rouge Parish EMS - Baton Rouge, LA - May 2012 to January 2013

• Orchestrated billing for transport patients from ambulance run reports

• Accurately verified and processed confidential employee and dependent information, while following

Louisiana Medicare and Medicaid guidelines

Performance Consultant

The Shaw Group - Plant Services - Baton Rouge, LA - August 2012 to December 2012

• Conducted performance analysis to identify inefficient repayment processes in the collection of exiting

employee financial obligations

• Collaborated with two other team members to conduct interviews with Plant Services HR Director and

Supervisors, as well as focus groups with HR employees in order to generate a needs assessment report

Performance Consultant

The Manship Theatre at The Shaw Center for the Arts - Baton Rouge, LA - January 2012 to May 2012

• Performed a needs assessment using data collection methodologies to evaluate student and family ticket

sales and membership enrollment

• Collaborated with three other team members to draft and launch two surveys and several interviews with

target demographic

• Presented findings and a recommended plan of action to Renee Chatelain, Executive Director

Administrative Assistant

Law Office of Elizabeth Hall - Baton Rouge, LA - June 2010 to November 2010

HR Knowledge Center Coordinator (Temp)

Amedisys Corporate Headquarters - Baton Rouge, LA - November 2009 to March 2010

• Temporary placement through Snelling Staffing Services

• Assisted Human Resources Knowledge Center with various employee requests and inquiries regarding open

enrollment, benefit options, and employment information

• Served as a point of contact for all Amedisys employees, responsible for the audit of all faxes, e-mails, and

voicemails directed to the HR Knowledge Center

Assistant Manager

Frock Candy (Perkins Rowe) - Baton Rouge, LA - June 2009 to September 2009

Full-Time Sales Lead

BCBG Max Azria (Perkins Rowe) - Baton Rouge, LA - August 2008 to July 2009

EDUCATION

Master of Science in Human Resource Development

Louisiana State University - Baton Rouge, LA

2011 to 2012

Bachelor of Science in Textiles, Apparel, and Merchandiding, Minor in Business

Administration

Louisiana State University - Baton Rouge, LA

2004 to 2008

SKILLS

Customer Service, Work Process Management, Benefit Enrollment, Training and Development, Instructional

Design, Performance Analysis; Advanced foreign language skills (Spanish); Computer proficiency using

Microsoft Office, including Word, Excel, and PowerPoint, also familiar with Adobe Connect, Tritech billing

software, Emdeon Office, and UltiPro People Management, Payroll, Human Resources Software; Typing skills:

70+ WPM and 10-key

ADDITIONAL INFORMATION

• Volunteer at Big Buddy Program of Baton Rouge

• Recipient of LSU Board of Supervisor's Scholarship

• Delta Delta Delta sorority, member (initiated Fall 2004)

• Member of Baton Rouge Assembly (presented as debutante in November 2005)

• Consistently maintained an average of 20+% of BCBG Max Azria’s monthly sales volume

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