PAUL A. GODETTE JR.
**** ******** **. #*** *******, NC 27616
Cell: 919 - 827 - 3031
abkr6v@r.postjobfree.com
EMPLOYMENT HISTORY
Teller
SunTrust
Raleigh, NC
March 2008 - December 2009
. 10+ time 2009 SunTrust Perfect Service Award recipient for having a
perfect score on the SunTrust PPI for the North Boulevard branch
. Consistently ranked 1st in Teller referrals that resulted in closed
sales for all SunTrust branches in Wake, Granville, and Person
counties on a monthly basis
. Consistently ranked within the top 5 in Teller referrals resulting in
closed sales for all SunTrust branches in the Central Carolina region
. Performed basic and advanced teller transactions utilizing multiple
systems simultaneously
. Responsible for cash handling, sales referrals to specialized bankers
and recognizing opportunities for cross-selling products and services
. Assisted in resolving client issues by performing necessary
maintenance on client relationships
. Knowledgeable of any changes to current products, new services and
changes in operational procedures to ensure compliance
. Exceeded monthly teller referral goals on a consistent basis
Sales Supervisor
Fort Sill National Bank
Wake Forest, NC
December 2006 - March 2008
. Remained the top Supervisor in sales performance
. Oversaw daily transactions and sales efforts of CSRs
. Performed lead teller responsibilities such as daily Teller selection
and supervising daily branch operations behind the Teller line
. Coached and evaluated CSR's performance and assisted in CSR's training
and development
. Assisted in interview process for prospective CSR's
. Audited the vault and all Teller drawers daily and monthly
. Assisted in development of new promotions and sales incentives for
CSR's
. Consistently met and exceeded individual monthly sales incentives
Customer Service Representative
Fort Sill National Bank
Wake Forest, NC
October 2005 - December 2006
. Received the 2006 award for CSR of the Year for the Wake Forest branch
. Consistently met and exceeded individual monthly sales goals becoming
the top CSR in sales performance opening over 600 client accounts
. Resolved client issues by providing excellent customer service and
performing the necessary maintenance on client relationships
. Opened new deposit accounts, accepted loan applications and referred
clients to appropriate officers for additional services
. Identified financial needs through cross-selling appropriate products
and services to clients
. Educated clients on new and current services
. Complied with changes in branch operational procedures
EDUCATION
Strayer University, Raleigh, NC
AA Business Administration major June 2008 - Present
DeVry Institute of Technology, Fremont, CA
Business Information Systems major June 2000 - December 2001
Mt. Diablo High School, Concord, CA
Graduated June 2000
SPECIAL SKILLS
. Banking Systems:
AS400
STI Platform
Bancstar
. Microsoft Office
. Windows NT
. Database/Data Warehousing concepts