Customer Service Administrative Assistant

SU LING HEWITT

**** ***** *** #*** *** DIEGO, CALIFORNIA 92103

Phone 619-***-****

********@*****.***

Objective

I am seeking the Administrative Assistant position in an environment that

will allow me to apply my superior multi-tasking and office skills in a

long term career opportunity.

Education

San Diego Mesa College

Associate of Science with honors Interior Design 2007

Work Experience

San Diego, California

Whatever/Whenever Agent W San Diego March 2008-present

Back-of-house concierge and PBX operator. Responsible for handling heavy

call volume, all guest requests, accounting inquiries, reservations, in-

room dining orders, faxes, copies and data entry within several computer

systems. Responsible for all inter-departmental communications, delegation

of work orders and defects within the hotel.

San Diego, California

Customer Service Representative Washington Mutual Bank 2004-2006

Address and resolve customer questions, issues and concerns. Explain

available services such as deposit accounts. Cross sell a variety of bank

accounts from savings to loans. Compile information about new accounts,

enter account information into computers, and file related forms or other

documents.

San Diego, California

Restaurant Server Aesop's Tables 1995-2004

Provided dining and customer service for patrons at this Greek caf .

Training of staff, and serving as the restaurant's representative to the

public.

Additional Information

Excellent computer and research skills. Proficient in AutoCAD, Outlook,

Excel, MS Word and Photoshop,

Awards & Affiliations

ASID Design Excellence Awards 2008 Student Mixed-Use category, Second

Place. Balboa Tennis Club.

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