Ernest J Mascarello Jr.

*** * *** **

Bellevue, NE 68005

Phone: 402-***-****

Alt Phone: 402-***-****

abkpbs@r.postjobfree.com

Objective

To find employment with a company that can benefit from my background and skills. To be able to

bring to that business an employee that can work independent to achieve the goals of the company

that does not require a large amount of training or supervision.

Ability Summary

Proficient with Microsoft Word, Excel, Power Point, and Outlook. Have needed to adapt to business

specific software programs for writing and maintaining customer repair orders, history and

scheduling. I am trained and proficient with needed diagnostic instruments and tools used in both the

automotive and recreational vehicle industries. I am proficient in the proper use and care of all hand

power tools used in these industries. I learn and adapt to new technologies very quickly and easily.

Employment History

RV Service Dept Manager

05/2013 - 09/2014 Apache Camper Center Bellevue, NE

First line contact with customers of the service department. This included scheduling appointments,

coordinating with both the warranty and parts departments to ensure all needed repair items were

available. Coordinate with the sales department to ensure sold campers were prepped, repaired

where needed, delivered and demonstrated to the purchaser when scheduled. Assist both the techs

and prep personnel when needed. Move and secure customer units and new campers upon arrival.

Maintain shop supply inventory to ensure needed cleaning supplies were on hand when needed.

Meet with the owner of the dealership and the general manager to assist in any other needed services

within the dealership.

Retail Management

04/1982 - 05/2013 Bridgestone Retail Omaha/Bellevue, NE

Operations/Firestone Tire

During my time with Firestone I held many positions. I started as a lead technician, was promoted to

the service manager's position, promoted again to retail store manager, served in the education

department as new teammate orientation educator and also taught tech service classes. Promoted to

assistant district manager for 8 years and closed my career as retail store manager. During my time

as assistant district manager my duties included being the controller for 30 retail locations covering 4

states. Additional duties in this position included counting and reconciling the inventories of these

stores, teaching the administrative classes to begin the training of future store managers. I was also

the district safety coordinator, holding safety meetings and performing in store inspections and

education. Additional duties as ADM were to respond to and work with corporate claims and legal

departments, as well and the zone and corporate offices.

As store manager I was responsible for the day to day operation of one retail location. This was to

include the hiring and termination of staff, customer care, inventory management, and the profitability

of my assigned location. I successfully ran four stores during my career.

Education and Training

Issuing Institution Location Qualification Course of Study

Pope Paul VI Catholic HS Omaha, NE High School Diploma General High School Curriculum

References Available on Request

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