Rebecca J. Ogle
**** ******* ****** . *********, ** 37312
865-***-**** (cell) . abkp2t@r.postjobfree.com
Accomplished, achievement-driven and results-oriented recent Honors
Graduate interested in working in a professional environment.
Qualifications
. Proven leadership abilities
. Customer-service oriented
. Superb at organization and maintaining records
. Experience with handling money
. Able to supervise and delegate
. Hardworking, dedicated, and excellent at multi-tasking
Skills
. Proficient with Microsoft Word, Excel, PowerPoint, Publisher, and
Outlook
. Proficient with Windows XP, Vista, and Mac
. Familiar with answering multi-line phone systems
. Skilled at filing general office reports and special order paperwork
Work History
Customer Service Advisor March 2010 --
Present
Valvoline Instant Oil Change Chattanooga, TN
. Member of the winning National Oilympics team, 2010
. Helped film 2 training videos for future VIOC employees
. Responsibilities include greeting and talking with customers,
presenting oil selection and recommended services, billing out and
giving change, assisting with top-side technician procedures, giving
second-party checks, answering customer questions, and creating a
unique and enjoyable customer experience.
Cashier, Customer Service Employee February 2009 - October 2009
Home Depot Cleveland, TN
. Promoted to customer service desk after only 4 months
. Received a "Homer Award" for excellent customer service
. Responsibilities included cashiering, processing returns and credit
applications, answering the phone, entering customer information into
the computer system, creating special orders, running and filing daily
reports, and contacting customers when orders arrived
Teaching Assistant August 2007 - December 2009
Lee University Cleveland, TN
. Assisted professors for Stagecraft, Acting I, and Directing classes
. Responsibilities included grading, teaching proper safety techniques,
supervising students, observing and critiquing projects, and teaching
in the absence of the professor
Other Experience
Stage Manager, Enchanted April (stage play) Spring 2007
Stage Manager, The Mach Band Predicament (stage play) Fall 2007
Lee University
. Held weekly meetings with director and designers
. Wrote stage directions and director's notes
. Maintained rehearsal schedule and contact information of cast and crew
. Arrived early to place props and set pieces
. Called all sound cues and light cues during the show
Set Designer, My Children! My Africa! (stage play) Spring 2009
Lee University
. Created detailed sketches and renderings containing measurements and
dimensions
. Delegated assignments to Stagecraft class during work days
. Incorporated wants and needs of director and actors into the design
President, Alpha Psi Omega, Theatre Honor Society Fall 2009
Lee University
. Praised by the theatre faculty as one of the best presidents in recent
history
. Increased membership by 33%
. Raised over $500 for the Theatre Department Scholarship fund
. Boosted student attendance to shows by approximately 30%
. Held monthly meetings, delegated responsibilities, and maintained the
budget
Assistant Stage Manager, Godspell (stage play) Spring 2010
Chattanooga State
. Assist Stage Manager
. Write stage movement and director needs
. Arrive early to place set pieces and props
. Assist with backstage needs
Education
Bachelor of Arts in Theatre 2009
Lee University Cleveland, TN
. Graduated summa cum laude
. Minored in Religion
. Elementary Education major, Spring 2006 - Spring 2009. Completed all
but 1 class, the required Praxis exams, and student teaching.