Rey Ilagan

**** ********** **** ***** . *** Jose, CA 95136 . 510-***-****

abkotk@r.postjobfree.com

Objective

A Management Position, utilizing problem-solving and leadership skills in a

professional environment while making a significant contribution to the

success of my employer.

Education

Ohlone College

A. A. Natural Science

California State University, East Bay

B.S. Mathematics

Professional Summary

. Experienced and goal oriented professional with a record of

consistently meeting and exceeding established goals and objective

related to management, training and education, and client or customer

relations.

. Skilled in building a long term relationships with all levels of

management.

. Achieved significant results related to promoting organizational

growth and staff development.

. Secured necessary industry-related designations, and increasing

overall sales volume.

. Motivated and ambitious with excellent interpersonal communication,

relationship management, and presentation skills.

Experience

Walgreens, Ca

Assistant Store Manager July 2009 to

Present

. Managed retail store and supervised employees.

. Planned and prepared work schedules and assigning employees to

specific tasks.

. Formulate pricing policies on merchandise according to requirements

for profitability of store operations.

. Prepared and directed workers preparing merchandise displays and

advertising copy.

. Supervised employees engaged in sales work, taking of inventories,

reconciling cash with sales receipts, keeping operating records and

preparing daily record of transactions.

. Ensure compliance of employees with established security, sales and

record keeping procedures and practices.

. Managed and coordinated daily sales activities.

. Coordinate sales distribution by establishing sales territories,

quotas and goals.

. Review market analysis in order to determine customer needs, volume

potential, price schedules and discount rates.

Sears Holdings, Ca

Assistant Store Manager February 2007 to April

2009

. Managed retail store and supervised employees.

. Planned and prepared work schedules, assigning employees to specific

tasks.

. Formulate pricing policies on merchandise according to requirements

for profitability of store operations.

. Trained and managed 30+ employees and achieved significant

improvements in their productivity.

. Served as liaison between the company and peer organizations,

communicating different issues and trouble-shooting and resolving

problems.

. Supervised employees engaged in sales work, taking of inventories,

reconciling cash with sales receipts, keeping operating records and

preparing daily record of transactions.

. Make sure compliance of employees with established security, sales and

record keeping procedures and practices.

. Interviewed, hired and trained employees.

. Coordinate sales distribution by establishing sales territories,

quotas and goals.

. Analyze sales statistics in order to formulate policy and to assist

dealers in promoting sales.

. Review market analyses in order to determine customer needs, volume

potential, price schedules and discount rates.

. Direct product simplification and standardization to eliminate

unprofitable items from sales line.

. Prepared periodic sales report showing sales volume and potential

followed up with a random sample of customers to ensure that complaint

was satisfactorily resolved.

. Provided key support for successful conflict resolution, training, and

content development and meeting coordination.

Ethan Allen Hayward, Ca

District Inventory Specialist February 2006 to

June 2006

. Counted material, equipment, merchandise and supplies in stock.

. Posted totals to inventory records, manually and using computer.

. Compiled and maintained records of quantity, type and value of

material, equipment, merchandise and supplies in stock.

. Compared inventories to office records.

. Computed figures from records, such as sales orders, production

records and purchase invoices to obtain current inventory.

. Verified clerical computations against physical count of stock and

adjusted errors in computations.

. Prepared reports, such as inventory balance, price lists and

shrinkage.

. Stocked and issued materials and merchandise.

Toys R Us Newark, Ca

Sales Associate/Supervisor May 1997 to January 2007

. Displayed and demonstrated product, using samples and catalog, and

emphasized salable features.

. Trained and managed new associates and achieved significant

improvements in their productivity.

. Coordinated sales and promotional activities of store managers.

. Structured and maintained a Bicycles/Inventory (shrinkage)

. Explained operation of bicycle and features of certain bicycles, such

as gear shifting and hand brakes, to customers.

. Received returned bicycles and examined them for abuse and breakage.

. Tagged bicycles needing repair or service.

. Unpacked incoming merchandise, marked prices on articles and stacked

them on counters and shelves.

. Inventories, stored, priced and restocked merchandise displays in

retail store.

. Requisitioned merchandise from supplier based on available space,

merchandise on hand, customer demand, and advertised specials.

. Received, opened and unpacked cartons of merchandise, checking invoice

against items received.

. Handled complex service orders and hostile customers.

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