Timothy L. Barnett
**** ******* ** *. #**, Salem Or. 97302
Mobile 503-***-**** Email: abkos6@r.postjobfree.com
WORK EXPERIENCE:
Wal-Mart – Salem Oregon Present Position
Temporary Position - Set-up Associate
As a set up associate with Wal-Mart, I am responsible for loading and unloading of trucks on a daily basis, checking in
merchandise, organizing warehouse, building and disassembling modular shelving units, using a pallet jack, forklift, and Walkie
stacker. I am also required when necessary to assist customers with various customer service related tasks.
State Of Oregon Department Of Human Services- Salem Oregon 2009 - 2010
Habilitative Training Technician II
Responsibilities included daily care for clients with various mental and physical disabilities. Care included, preparing meals,
daily hygiene, assisting clients with transportation to and from daily responsibilities such as school, work, court, probation
meetings, doctors office visits, home visits, and personal outings. Ordering and administering medications per doctor’s
instructions and maintaining documentation and notation of medications given, measuring blood pressure, pulse rate and
temperature for clients when necessary, documenting client specimens daily, monitoring day to day interactions between clients
and community both in the house and with the general public.
Maintained a safe and orderly environment for clients on a daily basis which included, daily housecleaning duties such as
laundry, mopping, dishes, room inspections and assistance with room clean up when necessary. Verbal and physical intervention
as needed per BSP guidelines. Incident reporting as needed per BSP guidelines
The Brea Financial Group - Brea, CA 2009 – 2009
Senior Account Executive
Responsibilities included selling both Loan Modifications and Debt Settlement programs to individuals nationwide. Made
approximately two hundred outbound phone calls daily and received inbound calls on rotation. Responsible for entering accurate
information into company database, developing a working relationship with interested customers and responding to all questions
and concerns regarding the programs offered.
Quality Support Services – Costa Mesa, CA 2007 – 2008
Customer Service Representative/Supervisor
Supervisory responsibilities included supervision of call center representatives, handling escalated calls from upset customers,
running routine reports, interviewing, hiring and training of new reps, disciplinary actions when necessary.
Customer service responsibilities included, taking calls from inbound call center cue, answering customer questions regarding
account status, payoff requests, new account setup, account closures, payment processing, document processing and general
account maintenance.
Millennia Mortgage Corporation – Laguna Hills, CA 2006 - 2007
Telephone Initiator/Customer Service Rep
Responsibilities included answering calls from an inbound call center cue, entering data into proprietary tracking software,
collection of confidential documentation necessary to facilitate a home loan, sales support, answered general questions regarding
the loan process, scanned documents into a centralized server, assisted various internal departments with miscellaneous items
such as scanning, and copying.
New American Funding – Costa Mesa, CA 2005 – 2006
Loan Officer
Responsibilities included structuring and selling loans to qualified individuals, made outbound phone calls from internet leads,
answered inbound calls from transfer center, data Entry into loan tracking system, collecting documentation necessary to
complete loan, request appraisals, set signing appointments, prepare documentation for processing, follow up with borrower for
additional information, answer borrower questions regarding loan process and address any concerns.
QUALIFICATIONS:
• Certified to use operate Forklift
• Certified to operate a walking stacker
• Microsoft Excel, Microsoft Word, Outlook, Point, Adobe, Goldmine and LeadTrack
• Type 30 WPM
EDUCATION:
La Habra High – La Habra, CA