WILMA ROXANN NORMAN

*** ********** ****, ***. *

Newport News, VA 23606

757-***-****

E-Mail: abkobk@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

. 20+ Years of excellent administration skills to include

o Answering multiple telephone lines

o Typing various documents to include memos, letters, excel spread

sheets, summaries, meeting notes, etc.

o Receive and distribute weekly/monthly budget material

o Customer service work to include working with various

construction contractors, pest control, window washing and

custodial; as well as processed orders from CW's mail order

catalog

o Maintain budget when ordering office supplies, custodial

supplies and uniforms

o Schedule meetings for director, foremen and supervisors

o Prepare and maintain all travel documents and educational

reimbursements

o Filed various correspondence

. 5 years of primary payroll entry and 8 years of back-up assistance for

the input of payroll for hourly and salaried employees

. 5+ years of handling Miss Utility requests

. 4 years of administrative work in an educational facility to include

issuing hall passes, filing correspondence in student folders, typed

weekly schedules for teachers, maintained the monthly school

newsletter, and assisted in cafeteria as cashier.

. 20+ years as a United Way Campaign advocate for Colonial Williamsburg;

to include 10 years of serving on the Planning Committee and

conducting training for 100+ captains who solicited contributions for

the area of work

. 25+ years of volunteering for the United Way of Greater Williamsburg,

to include 2 years mentoring for Big Brothers/Big Sisters and 7 years

working on the Allocations Committee

o 7 years serving on the Board of Directors and the Executive

Committee for the United Way of Greater Williamsburg

o 3 years serving on the Board of Directors for the American Red

Cross, Colonial

o 4 years as a member of IAAP (International Association of

Administrative Professionals)

PROFESSIONAL EXPERIENCE

Administrative Specialist - $14.75/$18.73 hr. 8/19/1996-

11/7/2008

Facilities Maintenance Williamsburg, VA

Colonial Williamsburg Foundation

Secretary/Administrative Specialist - $10.50/$14.25 6/21/1982-

8/19/1996

Custodial & Automotive Services Williamsburg, VA

Colonial Williamsburg Foundation

Clerk Typist/Secretary - $9.00/$10.25 hr. 9/12/1979-

6/21/1982

Distribution Center Williamsburg, VA

Colonial Williamsburg Foundation

Office Worker/Cafeteria Cashier - $9.00 hr. 9/02/1975-

9/12/1979

Gloucester County School System Gloucester, VA

EDUCATION/TRAINING

EDUCATION: Formal

Gloucester High School - Diploma 1971-1975

Gloucester, VA

(Note: I was born and raised in Brooklyn, NY, which is where I spent my

earlier school years. My family moved to Gloucester, VA in December, 1971)

Rappahannock Community College - Clerical Studies 1975-1977

Glenns, VA

Professional Workshops

Public Speaking Workshop

Performance Appraisal Workshop

Customer Service Workshop

Safety Workshop

Colonial Williamsburg Foundation

Stress Management for Women July, 1997

Richmond, VA

Computer Training (Outside)

Windows 95 Transition June, 1997

Newport News, VA

Microsoft Excel 97 Module I September, 1997

Newport News. VA

Microsoft Outlook 98 March, 1999

Microsoft Office 2007 December, 2007

Colonial Williamsburg Foundation

Microsoft 2007 Certification

Online/Ongoing

For Word, Excel & Outlook

IAAP

The Magic of Change Workshop September, 2006

Colonial Williamsburg Foundation

Office Systems & Technology May, 2008

Thomas Nelson Community College

Hampton, VA

Office Administration June, 2008

Thomas Nelson Community College

Hampton, VA

Management July, 2008

Thomas Nelson Community College

Hampton, VA

Advance Organizational Management September, 2008

Thomas Nelson Community College

Hampton, VA

MEMBERSHIPS:

IAAP, Colonial Chapter 2004-Present

Williamsburg, VA

Board of Directors/Executive Committee 2001-2008

Williamsburg, VA

Board of Directors, American Red Cross - Colonial 2006-Present

Williamsburg, VA

Disaster Services Team (Mass Care) 2007-Present

American Red Cross - Colonial

Williamsburg, VA

Crown Financial Ministries - Facilitator 2007-Present

New Beech Grove Baptist Church

Newport News, VA

I am a hard working individual and I put my best foot forward in all that I

do. I am a people person and a team player but I can also work

individually and confidentially if the need arises. I am a Christian and

God is the head of my life and that is why I strive to respectfully work

side by side with anyone. I have 20+ years of excellent administrative

skills, 10+ years of primary and secondary payroll input, 5+ years of

handling Miss Utility Marking Requests, 4 years of administrative work in

an educational facility, 20+ years as a United Way Advocate for the

Colonial Williamsburg Foundation to include 10 years of serving on the

Planning Committee and training 130 employees to work as United Way

Captains, and 25 years of volunteering experience to include mentoring and

working at blood drives. I served 7 years on the Board of Directors and

the Executive Committee for the United Way of Greater Williamsburg and I am

presently serving my 3rd year on the Board of Directors for the American

Red Cross/Colonial Division. I work on all projects to completion, even

if that means staying after work to finish and I can operate a variety of

office equipment. I would be a great asset to any company that hires me.

Contact this candidate