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Customer Service Assistant

Location:
6606
Posted:
September 26, 2010

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Resume:

Samantha Young

** ******** **

Milford, CT *****

203-***-****

abko4y@r.postjobfree.com

OBJECTIVE To obtain a position that utilize my professional

science background as

educationally trained specialist in laboratory expertise

and clinical services with a diverse experienced background

EDUCATION Sacred Heart University, Fairfield, CT

Bachelor of Science, Biology, May 2003

Certificate of Excellence, May 2003

EXPERIENCE FCNY, New York, NY

Front Assistant-laboratory assistant, 2007-2010

. Responsible for adequately imputing, verifying data and

labeling specimens for preparation and processing

. Responsible for performing data and research analysis

through a computer system

. Performed clerical duties such answering phones, filing,

scanning documents and record keeping

Westport Center for Senior Activities, Westport, CT

Health Administrator Assistant, 2005-2006

. Provided health counseling to the elderly population

. Responsible for providing treatment plans and clinical

trials to a diverse population

. Provide assistance, clerical and interpersonal skills

to the meals on wheels program

YMCA, Central Coast, Bridgeport, CT

Customer Service Representative, Member Coordinator 2002-

2005

. Possessed excellent human relations and communication

skills for juvenile and adult population

. Enhanced correspondence with new and/or prospective

members

. Proficiently performed general front office duties such

as record keeping, data entry, answering phone and

processing of information on AS400 and DAXKO

PACE Motor Lines, Stratford, CT

Billing Clerk, 2001-2002

. Provided interpersonal skills by consulting with

companies regarding important consumers purchasing

decisions

. Assisted in increased cliental and productivity for

prospective customers for call center

. Imparted adequate billing qualifications

Men's Wearhouse, Trumbull, CT

Essay, January 1999-2001

. Worked effectively in a team environment, resulting in

increased sales and productivity

. Provided superb customer service

. Advanced interpersonal skills by consulting with

customers regarding important purchasing decisions

. Efficiently implanted administrative duties

Sylvan Manor, Bridgeport, CT

Recreational Assistant, 1998-1999

. Provided assistance to elderly patients with

developmental disabilities

. Coordinated activities to increase patients' overall

wellness

. Provided excellent staff support when needed

SKILLS Excellent knowledge of Microsoft Office, Windows

XP, Excel, Outlook

Excellent knowledge of Laboratory, Medical Terminology,

QuadraMed

Excellent computer, communication and writing skills



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