OBJECTIVE[pic]
To obtain a full-time position where over 10 years of experience in Small
Business, Management, and eCommerce will contribute to the success of my
employer.
PROFESSIONAL EXPERIENCE[pic]Chuck's Warehouse: Anaheim, CA (March 2008 -
Sept. 2010) Seller Assistant
Researching, photographing, and listing of rare and unique items for eBay
and Craigslist. First hand processing of government auctioned Orange County
estate homes, accounts payable and receivable, customer support (via
internet, phone, and in person), packing and shipping via USPS & FedEx,
processing claims, and a variety of other small business office duties.
It's A Grind Coffeehouse: Anaheim, CA (Dec. 2004 - Aug. 2007)
Shift Manager
Order placement and receiving, cash handling and supervision, staff
management, customer service, preparation of coffee/espresso beverages and
food, stocking, building of repeat business among clientele, implementing
of sales and promotions, as well as other miscellaneous cafe tasks.
FM Inc.: Berlin, Germany (Feb. 2004 - Nov. 2004)
Office Manager
Shipping and receiving of electronic goods, customer support, data entry,
invoicing, inventory control, and general office duties. Bilingual
German/English correspondence.
Farmers Insurance Agency: Norwalk, CA (Aug. 2002 - Nov. 2003)
Office Assistant
Invoicing, data entry, customer service, phone support, property
photography and inspection, policy review and service, sales, filing, and
general office duties.
Sunset Medical Products: Huntington Beach, CA (Oct. 2000 - Aug. 2002)
Office Manager
Accounts payable/receivable, shipping/receiving, invoicing, data entry,
customer service and phone support, sales, internet website support and
maintenance, inventory control, and general office duties.
Crown Books: Brea, CA & Santa Monica, CA (Feb. 1999 - Aug. 2000)
Shift Manager
Customer service, BIP, order placement and order receipt, staff
supervision, stocking, cash handling, and key holding.
FiServ: Fullerton, CA (Feb. 1998 - August 1998)
Signature Verification Clerk
Verification of signatures and facsimile signatures on high-dollar checks
before approval of payment.
Michael's Arts & Crafts: Placentia, CA & Lacey, WA (Aug. 1997- Dec. 1998)
Sales Associate/Cashier
Customer support and service, cashiering, stocking, creation and support of
product displays.
EDUCATION[pic]UCLA - Los Angeles, CA: 9/2008 - 6/2010
. Bachelor of Arts in Germanic Studies: Dean's List, Scholarship
Recognition Award, Department Book Award, Graduated with Latin
Honors; cum laude.
Fullerton College - Fullerton, CA: 8/2005 - 12/2008
. Associate of Arts in Anthropology: Dean's List
Hartnack Schule - Berlin, Germany: 11/2003- 11/2004
. Certificate of German as a Foreign Language
Cornelia Connelly School - Anaheim, CA: 9/1993 - 6/1997
. High School Diploma
SUMMARY OF QUALIFICATIONS[pic]
. E-Commerce
. Over 10 years of Management Experience
. Small Business Operations
. Excellent Written and Verbal Communication
. Proficient in MS Word, PowerPoint, Macintosh OS, FedEx ShipRush,
eBay Blackthorne.
. Strong Interpersonal and Organizational Skills
. Management of A/R and A/P Accounts
. Accustomed to working in fast-paced environments
. Ability to effectively work both independently and as part of a
team
REFERENCES [pic] Available Upon Request