Richard Cobb

**** *. **** ******

605-***-****

abknzz@r.postjobfree.com

Objective: To work for a company as a consistent high achiever who thrives in high pressure, deadline

sensitive environment that demand a rapid learning curve, resourceful problem solving, and uncompromised

environment.

Qualifications and skills:

• Customer and Personal Service – Knowledgeable of principles and processes for providing

customer and personal services. This includes customer needs assessments, meeting quality

standards for services, and evaluation of customer satisfaction.

• Administration and Management – Knowledgeable of business and management involved with

the strategic planning, resource allocation, production methods, and coordination of people and

resources.

• Service Oriented – Actively looking for ways to help people.

• Instructor – Teaching others how to do something

• Computer Literate – Proficient in Microsoft Word, Excel, Access, and Power Point, as well as

Peach Tree, and Microsoft Accounting.

Employment History:

School Bus Driver March 09 – present School Bus Inc, Sioux Falls, SD

• Adhered to Schedules - Pick up and drop of students at regularly scheduled

neighborhoods, following strict time schedules

• Safety - Maintain order among pupils during trips to ensure safety resulting in receiving an

accident free award two years in a row

• Self Control – Maintain composure, keeping emotions in check, controlling anger, and

aggressive behavior, even in difficult situations

Bartender February 05 – March 09 Brass Rail, Sioux Falls, SD

• Customer Service - Built a rapport with customers to ensure customer loyalty

• Communication - Communicated with people outside the organization – represented the

organization to customers, the public, government, and other external sources

• Judgment and Decision Making – Limited problems and liability related to customers’

excessive drinking by taking steps such as persuading customers to stop drinking, or

ordering taxis or other transportation for intoxicated customers

Security January 01 – March 05 ATA Services Inc, Sioux Falls, SD

March 00 – February 01 Tristate Security, Sioux Falls, SD

• Physical Security - Answered telephone calls to take messages, answer questions, and

provide information during non-business hours as well as answer fire alarms, and security

breaches.

• Instructor – Taught First Aid / CPR to over 25 security guards saving the company $15

per person annually

• Problem Solving – Analyzed information and evaluated results to choose the best solution

and solve problems

Property Management August 99 – September 07

Real Estate Broker R&R Enterprises / Home Team Real estate

• Budgeting – Created and initiated budgets for repairs, utilities and raising rents increasing

cash flow on rental properties.

o Directed and coordinated the organization’s financial and budget activities to fund

operations, maximize investments, and increase efficiency.

o Prepared detailed budgets and financial reports for properties.

o Conducted monthly audits on trust accounts in accordance with the South Dakota

Real Estate Commission and South Dakota Laws.

• Negotiating – Brining others together and trying to reconcile differences.

o Handled complaints, settled disputes, and resolved grievances and conflicts, or

otherwise negotiated with others.

o Meet with prospective tenants to show properties, explain terms of occupancy,

and provide information about local areas.

• Inspected grounds, facilities, and equipment routinely to determine necessity of repairs or

maintenance.

United States Navy April 1985 – October 2005

• Leadership – Assumed a demanding job despite being undermanned while maintaining a

high standard for base security during Operation Desert Storm resulting in receiving a

Letter of Appreciation.

o Created and implemented work schedules, inventory records, and training

programs using Microsoft Word, Excel, Power Point, and Access

o Trained, supervised and evaluated 10 armed guards along with 25 Auxiliary

Security Force.

• Training and Development – Knowledgeable in the principles and methods for

curriculum and training design, teaching and instruction for individuals and groups, and the

measurement of training effects.

o Created and presented training on leadership, management, ant-terrorism and new

hire orientation

o Planned and designed curriculum and instructional material and conducted classes

for more than 120 enlisted personnel and 20 officers of contents that include

sexual harassment, general military, drug and alcohol abuse, Microsoft Office, and

mobilization readiness resulting in receiving a Navy Achievement Medal and

Sailor of the Quarter.

• Initiative – Coordinated with outside resources to obtain countless training tapes, DVD’s,

manuals, and state of the art of projection system worth in excess of $10,000 at no cost to

the command.

o Requisitioned and budgeted to equip all classrooms with permanently mounted

televisions, and video recorders greatly enhancing the training program in excess

of $3,000 costing the command nothing.

o Solely responsible for obtaining over $7,000 worth of computer equipment at no

cost to the command to create training programs in Microsoft Word, Excel, Power

Point, and Access achieving a 2nd Navy Achievement Medal and receiving Sailor

of the Year.

• Budgeting - Responsible of feeding over 600 people and staying within +/- 2% of a specified

budget in accordance with Navy Supply Instruction 386

Education:

Bachelors of Business Administration University of Sioux Falls, SD Aug, 2010

• Employment Law - Class included American with Disabilities Act, Anti-

Discrimination, Sexual Harassment, and many other laws related to the work place

Completed many hours of training in computer operations, administrative procedures, sexual harassment,

management and leadership, real estate courses, and personal operations

Military:

United States Navy – Spent 12 years as culinary specialist performing duties of setting up and

planning for special events for national and foreign dignitaries, special events for the crew, and planning

formal events for the Naval Birthday Ball. Spent last 6 years as training officer at the Naval Reserve Center

Sioux Falls, SD. Responsibility included training over 150 Naval Reserve Personnel keeping them ready for

mobilization. Performed 20 years of service as a cook, supervisor, Leading Cook, security, and recruiter, final

rank at discharge was (E-6) 1ST Class Petty Officer

Received 2 Navy Achievement Medals, 1 Volunteer Service Medal, Sailor of the Quarter as well as Sailor of

the year, various Letter of Accommodations, Letter of Appreciations, and verbal job well done

Volunteer Experience:

American Legion Commander, Sioux Falls, SD 2006-2007

• Confer with board members, organization officials, and staff members to discuss issues,

coordinate activities, and resolve problems.

Secretary American Legion Go-Getters

• Take minutes of meetings conducted by members of the Executive Board

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