Gerald T. Gagliardi
***** ***** ***** *****:abknik@r.postjobfree.com
P-727-***-**** Hudson, FL
34669
PRODUCT SALES SPECIALISTS/NATIONAL ACCOUNTS MANAGER
* Strategic Planner * Client Base Developer * Partnering Agreements
An innovative, self starter offering over eighteen years of diverse and
extensive experience in manufacturing, distribution and channel sales.
Skilled at account management, advertising, budget control, business
development and data base management to ensure goals are met and profits
are maximized. Additional strengths include:
Creative Problem Solver Design and Product Competitive
Development Positioning
Market Research and Brand Management Interpersonal Skills
Analysis
Budget Preparation Team Leader Change Agent
SELECTED ACHIEVEMENTS
Product Line: Responsible for developing, designing & marketing new product
line, utilizing JIT, TQM. Results: Introduced company to new markets &
revenue streams sales were over $408K in first year sales.
Diversified Business, Increased Revenue: Established business relationship
with direct competitor. Successfully pursued other products utilized by
competition. Results: New revenue stream, increased yearly business over
20% and exposed company to new market.
Client Services: Exceeded even Saturn Corporation's high customer
enthusiasm & expectation standards for client service. Results: Winner of
Moment of Truth National Award from Saturn Corporation for exceptional
customer enthusiasm.
Secured Competitive Cost Pricing From Competition: Directly responsible
for collecting, correlating and publishing to management; our direct
competitor's daily product price offering. Results: Enabled company to
increase/decrease price and or gross profit margin of majority of products
cross manufactured by competition.
Devised Business Follow Up Program: Devised & implemented comprehensive
follow up system with business partners to ensure continued product
awareness. Results: With-in one year period repeat business increased 25%
from time of implementation.
Reconciled Financial Negotiations: Led negotiating team to resolve long
standing financial differences between company and non-performing large
account. Results: Increased financial certainty, improved cash flow for
both companies.
Turned Business Around: Took over a non- performing account. Worked with
product managers from both companies. Results: Increased productivity,
reduced back order status, improved quality control, and 38% increase in
sales.
PROFESSIONAL EXPERIENCE
Benco Insurance Planners Port Richey, FL
2009- Present
Licensed Insurance Agent
A 25 year old company that is a local contracted agency for Blue Cross &
Blue Shield of Florida, specializing in group and individual health
insurance. Benco also handles all types of personal and business insurance
needs.
Developed & maintained customer relationships through existing database,
networking, cold calling. Coordinate all quote related information through
Access Blue and follow up. Process all incoming applications and facilitate
follow up tracking on all applications placed by clients. Facilitate 250
weekly dials to prospective clients to increase client participation.
. Since joining Benco Insurance planners in September 2009, have brought
on 50 new clients and maintaining an average of 95% client retention.
. Increased ancillary product penetration by utilizing Blue Dental,
AFLAC, Amigo Insurance as part of the product mix to increase premium
value and increase client loyalty.
AmeriTel Corporation Largo, FL
2008-2009
National Inside Sales Manager
A 20 year- old company that is one of the largest independent wholesale
distributor of new and refurbished Nortel Networks PBX and VOIP products
as well as offering a full In-House repair and refurbishing center for
Nortel Networks equipment. Developed & maintained customer relationships
through existing database, networking, cold calling. Coordinate all quote
related information through project pricing and follow up. Process all
incoming purchase orders and facilitate follow up tracking on all orders
placed by customers.
. Turned business around with many non-performing accounts which had no
previous sales in over 5 years, brought on 60 new accounts in 2008 and
2009 with over $100,000.00 in new revenue.
. Was directly responsible for the company utilizing a 5 year warranty
over a 3 year warranty previous due to market conditions.
Communications Supply Corporation Tampa, FL
2007-2008
Distribution Account Specialist
A 36 year- old company that is the largest independent distributor of Voice
and Data products as well as physical security products in the USA.
Developed & maintained customer relationships through existing database,
networking, cold calling. Coordinate all quote related information through
project pricing and follow up. Process all incoming purchase orders and
facilitate follow up tracking on all orders placed by customers.
. Turned business around with non-performing account, had $4,000.00 in
sales in 2007, by end of April, 2008 had over $56,000.00 in sales at
22% margin.
. Cold called new business, with persistence and follow up, received
purchase order of $11,000.00 at 40% margin.
Enterprise Car Sales Clearwater,
FL 2006-2007
Car Sales Account Executive
A 30 year-old company that is a re-seller of its pre-owned vehicles.
Interact with current & potential customers by addressing their wants and
needs by interviewing & questioning to find a vehicle that matches. Provide
clear concise oral and written information to assist customer in
consultative sales process.
. Awarded Car Sales Account Executive of the month 7 out of 12
months.
. Customer Satisfaction Rating of 91% out of 100%.
Circa Telecom, USA Tampa, FL
2000-2006
Southeast Distribution Account Specialist
A multi-national company that manufacturers primary telecom surge
protection located in Calgary, Alberta and distributes its product line
from its national sales center in Tampa, FL.
. Managed sales forecast from $1.2 mil up to $4.1 mil. Exceeded sales
forecasts four out of six years.
. Implemented mid-level pricing arrangements with several small
distribution partners increasing sales 14% year over year.
. Directly responsible for negotiating a contract worth over
$266,000.00 annually with a large non-performing account.
Saturn Of Clearwater Clearwater, FL
1991-2000
Sales Team Member
Saturn is a 17 year old subsidiary of General Motors, in which Saturn
manufacturers and distributes its line of fine American made automobiles.
Interact with current and potential customers by addressing their wants &
needs by interviewing & questioning to find a vehicle that matches. Provide
clear concise oral & written information to assist customer in consultative
sales process.
. Awarded multiple Sales Team Member of the month.
. Awarded multiple Saturn Employee of the Quarter.
. Averaged over 18 cars sold a month with a CSI rating of 94% out of
100%.
EDUCATION/TRAINING
BS, Hotel, Restaurant Travel Administration; University of Massachusetts,
Amherst, MA
AA, Hotel Restaurant Management; Berkshire Community College, Pittsfield,
MA
Awarded NIFI-Heinz Senior College Scholarship
MEMBERSHIP/AFFILIATIONS
. Member of National Transplant Assistance Center.
. Past Member of National Institute for the Food Service Industry.
. Member of National Parks Conservation Association.
. Member of American Indian College Association.
. Member of the Moyer Foundation.