LISA M. KENNY
**** ****-*-****** ***, Unit *** . St. Petersburg, FL 33706
561-***-**** . abkn99@r.postjobfree.com
http://www.linkedin.com/in/lisamkenny
SENIOR ONLINE MARKETER
Highly successful online marketing and merchandising professional with nine
years experience in developing and executing customer differentiating
business and product strategies. Expertise utilizing emerging technologies
and search engine optimization to increase product visibility and drive
revenue growth. Proven record of pro-actively monitoring market trends and
leading initiatives to ensure organizational relevancy and success.
Ability to effectively manage multiple external partners and internal cross-
functioning teams. Strong communication, presentation and relationship
building skills.
Search Engine Optimization (SEO) Online Marketing Product Marketing
Search Engine Marketing (SEM) Affiliate Marketing Project
Management
Social Networking Account Management Public
Relations
PROFESSIONAL EXPERIENCE
TRAVELOCITY, North Palm Beach, FL 2006-
Present
Manager, Product Merchandising
Directly manage marketing relationships for strategic partnerships,
including American Express Travel, AOL Travel & Commission Junction
(branded affiliate program). Under deadline, successfully launch full-
scale promotional campaigns supported through website placements, search
engine advertising, social media networks and email marketing. Analyze
market intelligence and trends to establish annual merchandising calendar,
define overall marketing strategy and work with both design and development
teams to strengthen product placement within the travel vertical.
. Collaborated with the design, functionality and development of new
user interface for core hotel booking engine, resulting in a 16%
conversion increase.
. Established detailed marketing requirements for merchandising
enhancements aimed at increasing conversion, including scalable
promotional pages, in-path messaging, product cross-sells and deal
feeds.
. Prioritization of large-scale marketing projects and monitoring bug
fixes while communicating partner expectations to internal development
teams.
. Disseminate weekly and monthly promotional reports providing
recommendations for leveraging and promoting all deals across multiple
distribution channels, while working with Quality Assurance teams to
ensure 100% error-free delivery.
. As a result of increased marketing presence, grew branded affiliate
program by 65%+ in 2009.
WORLD CHOICE TRAVEL, a division of Travelocity.com, North Palm Beach, FL
2004-2006
Supervisor, Account Management
Led team responsible for growth of 2,000+ private-label websites generating
$87M in annual revenue. Directly managed Top 25 strategic accounts
representing 80% of network revenue, including Continental Airlines,
Automobile Association of America (AAA), Marriott International & Disney.
Worked directly with business development to onboard new accounts,
establishing both HTML and XML based websites utilizing multiple products,
including hotel, car, air and packaging. Effectively managed relationships
and multiple business models while becoming fully proficient with the
principles of affiliate marketing, search engine marketing and online
merchandising.
. Organized department utilizing Salesforce.com to manage business
development leads, contracts, quarterly sales figures and partner
correspondence.
. Developed and executed annual customer satisfaction survey, achieving
consistent scores of 84%+ on average (exceeding partner expectations).
. Created SEO website evaluation process, hosted teleconferences to
educate both external and internal stakeholders of SEO/SEM best
practices and managed relationship with third party SEO consulting
agency.
. Implemented Strong Mail CRM system enabling mass email capabilities
for program. Wrote and disseminated all partner communications,
including monthly partner newsletter, new product announcements and
system outage notifications.
. Represented World Choice Travel at Search Engine Strategies trade
shows and assisted with event logistics for annual partner
conferences.
SUNDIAL FINANCIAL GROUP, St. Petersburg, FL
2000-2003
Marketing Coordinator
Executed offline marketing strategies for group of independent financial
advisors, including development of print advertising, seminar event
logistics and public relations campaigns aimed at new business acquisition.
Managed in-house securities marketing collateral, established relationships
with clientele and oversaw all administrative duties.
EDUCATION
Bachelor of Administration, BA
University of South Florida, Tampa, Florida
TECHNICAL SKILLS
Microsoft XP Server, Windows 7
Microsoft Office Suite: Word, Excel, PowerPoint
Google AdWords Management
HTML
Working knowledge of Cascading Style Sheets (CSS)
Adobe Photoshop