**** ****** ***** *******, **

*****(805-***-****(abkn0d@r.postjobfree.com

Rochelle Torres Resume for Employment

Objective

I am a successful, qualified marketing professional having 10 years of

strong experience in management, sales, marketing, underwriting and

customer service. I have extensive knowledge in the insurance industry

and customer relationship management. I have a very positive attitude

and work well with people. I am extremely fast and accurate at typing

with minimal errors. Also, I have knowledge in many different programs

such as Excel, Microsoft Word, Outlook, Genelco as well as Project

Management certification and my ASC designation from LOMA (which

pertains to the insurance industry).

Experience

2006-to current AGIA

Carpinteria, CA

Marketing Coordinator

Preparing direct mail campaigns, advertisements and emails for several

different clients.

Executing marketing plans and ensuring they are accurate and under

budget.

Making sure financial reports are produced according to communicated

deadlines and or project plans.

Analyzing reports and making critical decisions on marketing

materials.

Processing invoices, marking up artwork, creating my own marketing

advertisements, communicating via written and oral communication to

our carriers and clients.

2004-10/01/2006 AGIA Carpinteria, CA

Underwriting Coordinator

Daily reports, taking incoming calls and making outbound calls to

clients, processing applications, exams and policies that came from

the carriers.

Emailed and maintained a close and friendly relationship with very

high profile insurance carriers, and other cares and concerns that

come up during the day.

Followed up on attending physician statements and medical records to

ensure that the insurance carriers were processing the applications

that were submitted.

Ensured that in force policies were maintained.

Handled commission reports.

July 2003-2004 AGIA Carpinteria, CA

Policyholder Management Representative

Maintained accounts for clients concerning: upgrades, downgrades,

dependent removals, change of ownership, cancellations policy issue

and distributed work to my entire team on a daily basis.

Lead in charge of doing a weekly recap production sheet for our

departmental intake on Excel for my manager that then went to the Vice

President of the company every week.

Created a series of incomplete letters that were sent out to our

clients to follow up on applications.

The main programs I used on a daily basis were Genelco, AS400, Excel

and Windows XP.

2001- 2003 Blockbuster, INC. Ventura, CA

Assistant Manager

Manger in charge of opening/closing the store and all duties that went

with it-including the daily/nightly deposits and taking the money to

the bank in the morning as well as all cash handling.

Conducted interviews as well as hiring and writing up employees on

performance, etc. I also conducted the reference checks and followed

up on the background checks.

Handled the day to day paperwork and the planning of Blockbuster's

constantly changing marketing procedures as well as escalated customer

complaints.

Education

1998-2005 Buena High School (Graduated in Ventura, CA

2001), Ventura College

Associates Degree and Partial Bachelor's Degree

High School Diploma with GSC honors and my Associates Degree with

honors, units in Bachelor's Degree, ASC LOMA Designation

References

Julianne Davis (friend) 805-***-****

Rosa Serrato (friend) 805-***-****

Jessica Therning (friend) 805-***-****

Contact this candidate