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Customer Service Years Experience

Location:
Lancaster, CA, 93536
Posted:
September 29, 2010

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Resume:

MORGAN D. MANFULL

**** * *** *** * Lancaster, CA 93536 * 208-***-**** * abkmoq@r.postjobfree.com

Talented professional seeking entry-level position in HR/Business Management.

SUMMARY OF QUALIFICATIONS

1Seven years experience providing superior customer service.

2Ambitious, hardworking, and committed to excellence.

3Adept at building strong business relationships with a diverse range of customers, coworkers, and management.

4Able to multitask and handle multiple positions in fast-paced environments.

5Innovative and flexible when problem solving.

6Four years experience marketing for a diverse range of companies.

EDUCATION

University of Idaho (2006) – Bachelor of Science, Human Resource Management,

Integrated Business Curriculum (IBC), Essential Team Work, Business Management Emphasis.

Maximum Performance Selling (06/2009) – Jeff Gardner with Maximum Performance Group

Training on the extra mile in sales success.

www.maximumperformancegroup.com

COMPUTER SKILLS

Microsoft Office Suite, Windows 95/98/XP/Vista, Internet Explorer, Mozilla Firefox,

Adobe Acrobat Reader

GENERAL SKILLS

Employee Relations, Marketing, Leadership, Coaching, Organization, Telephone Etiquette, Recordkeeping, Conflict Resolution,

Scheduling, Task Oriented.

PROFESSIONAL HISTORY

Costco Wholesale: LANCASTER, CA

June 2008-Present

Cashier Assistant/Marketer/Food Court Assistant

1Assists cashier during daily transactions and member service.

2Helps other departments when needed including: Food Court, Deli, Admin, Member Service, Membership, Marketing, and Optical.

3Cashiers and balances tills on a regular basis.

4Works in a team environment to improve the warehouse as a whole (i.e. cleanliness and member service).

Kelly Services: BURLINGTON, WA

October 2007 - June 2008

Multiple Positions

1Receptionist for an accounting firm during tax season.

2Receptionist for a construction company.

Alliance Title & Escrow Corporation: CLARKSTON, WA

April 2007-October 2007

Escrow Assistant I

1Assisted Escrow Officer(s) in setting up files and closing documents.

2Provided administrative knowledge of phones providing customer support.

3Organized and completed appropriate contracts.

4Followed up with any questions or concerns from buyers, sellers, county officials, lenders, brokers, and realtors.

5Marketed appropriate parties (realtors, lenders, investors) when needed.

Potlatch No. 1 FCU: MOSCOW, ID/OROFINO, ID

June 2005- April 2007

Member Service Representative

1Coordinated member accounts.

2Maintained office documents and other dated material in a timely manner.

3Handled generous amounts of cash on a daily basis.

4Answered phones and directed calls to best suit the members’ needs.

5Provided minor bookkeeping services (balancing vault & tills) on a daily basis.

REFERENCES

Janelle Ottersberg Friend 9 years 208-***-**** Boise, ID

Jamie Mabbutt Friend 8 years 208-***-**** Moscow, ID

Lon Labine Supervisor 5 years 208-***-**** Moscow, ID

Nancy Galindo Supervisor 1 year 310-***-**** Hawthorne, CA



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