EVA GRUNFELD

**** **** **** ******

Brooklyn, New York 11229

718-***-****

abkm13@r.postjobfree.com

SUMMARY

Senior IT Business Analyst/Project Manager, with hands-on experience in all

aspects of application development,

from requirements gathering through implementation. Known for delivering

quality solutions on time and within

budget. Comfortable in an individual contributor role or managing a small

team.

EXPERIENCE

JPMORGAN CHASE BANK 1986 - 2008

Senior Business Analyst/Technical Project Manager 1993 -

2008

Accomplishments

End to end responsibility for the Bank's Overdraft and Letter of Credit

Approval Systems (VSAM/CICS), with

over 7000 active users nationwide. Applications provided bank officers with

a complete bank-wide picture

of customer, his/her relationships, credit exposure, and several

administrative functions, which enabled their

informed credit decision:

. Directly interfaced with upper and middle management of business units,

credit administration, interfacing applications, and various operating

areas, enabling identification and definition of the information needs of

all stakeholders.

. Led applications through multiple successful merger integrations and

conversions, more than tripling the functionality of the applications

without adverse impact on response time or run times.

. Maintained and updated internal entitlements functionality of

applications resulting in compliance with changing business and

compliance rules.

. Gathered requirements, prepared specs, managed testing of changes with

users, consulted with enterprise-wide Information Security group,

resulting in coordination of access rules; and provided post-

implementation support to the line of business administrators, ensuring

proper access was granted to users.

. Used CMM Level 2 methodology to manage work and implementations.

. Developed and designed appropriate systems solutions for business

requirements.

. Conducted all levels of testing, including UAT, which resulted in quality

deliverables.

. Coordinated production implementations with interfacing systems and

operations.

. Planned annual project deliverables and managed work queues.

. Conducted status meetings with business partners to review progress and

discuss requirements.

Business Analyst 1986 -1993

Accomplishments

Analyst/testing lead for on-line functionality in development, from

inception through implementation, of new

Credit Facilities Tracking System, which captured and tracked information

regarding various extensions of

credit instruments and interfaced with bank-wide IMS customer database.

Application captured usage from five

transaction systems:

. Met with users to discuss requirements, enhancements, and user test

plans.

. Delivered design, analysis, and functional specifications documents to

comply with requirements.

. Conducted in-depth integration testing, migrated modules through

multiple levels of test regions into

production, and provided post-production support.

. Coordinated with other interfacing development groups.

. Implemented the use of new technology, such as systems development in

the PC environment, incorporating

Microfocus, CICS/OS2, EXCEL, WORD, WINDOWS.

. Scheduled resources, supervised programmers.

Eva Grunfeld Page 2

MARINE MIDLAND BANK 1983 - 1986

Project Leader

Accomplishments

. Led group responsible for the Branch Accounting subsystems of the bank's

international, multicurrency Money

Management and Dealing System (IDMS/CICS), from user requests through

production support. Functions included batch backvaluation, customer

statements, General Ledger and account posting transaction generation, on-

line voucher entry, customer balance inquiry, mini Foreign Exchange

vouchers.

. Coordinated enhancements to the DDA portion of Branch Accounting, such as

on-line statement history, tiering of Interest rates, automatic charges,

and holds on funds.

. Involved in every phase of the project cycle: user interviews, analysis,

design, data base changes, and functional specifications.

. Maintained development and production CICS regions, including start-up

JCL, modifications to internal CICS tables, new releases of software

packages to meet upgrade timelines.

. Maintained and enhanced the Master File Maintenance subsystem - a menu

driven series of interlocking modules handling full edit, inquiry, add,

delete, and update functions.

. Scheduled assignments, coordinated subordinates, and hired staff.

EXXON INTERNATIONAL 1981 - 1983

Programmer

Accomplishments

. Implemented and documented on-line (IMS DB/DC) and batch modules for

world-wide credit control and fuel

pricing system. Modules performed on-line customer balance updating,

month-end reconciliation with related invoicing system, updating, and

control reporting for management review.

. Developed, enhanced, and maintained systems cost, financial and

government reporting systems.

. Responsible for all related cost estimates, testing, production

coordination, support, and user interface.

COPE VOCATIONAL INSTITUTE 1980 - 1981

Instructor of BASIC

TECHNICAL SKILLS

CMM Level 2, MVS/ESA, COBOL, COBOL II, JCL, CICS, VSAM, Intertest,

SyncSort, CEDF,

TSO/ISPF, FILE-AID, Panvalet, Endevor, LOTUS Notes, Word, Excel, Visio,

PowerPoint

EDUCATION

MA, English, Brooklyn College, Brooklyn, NY

Certificate, Business Analysis, University of Colorado at Denver, Denver,

CO

FUEGO for Business Analysts - BEA Systems

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