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Sales Process

Location:
Sunnyvale, CA, 94087
Posted:
August 27, 2010

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Resume:

Raju Vegesna

408-***-****, abklpp@r.postjobfree.com,

abklpp@r.postjobfree.com

Professional Summary

. 17+ years of Industry experience including 10 years of SAP (ECC 6.0, 5.0,

4.6c/4.5B/4.0B/3.1H) implementation and production support experience

in SD.

. Extensive experience in Cross-functional integration of SD with MM, LE &

FI/CO.

. Experience with High Tech, Medical, Telecom, Food Processing & Consumer

Packaging, Engineering, Auto mobile and Consumer Goods industries

. Development of business process documentation, functional and technical

specifications (including reports, forms, interfaces and data

conversions)

. Configuration Expertise in the Quote-to-Collect areas of Sales Order

processing, Shipping, Billing, Pricing, Transportation, Output, Partner

Determination, EDI, ATP, Product Allocation, Credit management, Tax ware,

Inter-Company Processes, Rebates, SM, Service Contracts, Warranties,

Revenue Recognition, Returns and Adobe Forms.

. Verified and tested the Tax ware changes on every month for US.

. Competency Areas: Configuration Expertise in SD, MM, FI/CO & LE Modules;

Integration of SD with MM, PP, LE, FI/CO.

Technical Skills

. ERP/CRM: SAP R/3 - 6.0/5.0/4.7/4.6C/4.5B/4.0B/3.1H in SD, MM / Siebel,

Clarify.

. Database: MS-Access, Oracle

. Languages: ABAP/4, SQL & PL/SQL.

. Packages: MS-Office.

. O/S: Windows 95, 98 and 2000. Windows NT. UNIX, DOS.

Education

. Masters in Business Administration

. Bachelors in Commerce

. Diplomas in Software Engineering. PGDCA (Post Graduate Diploma in

Computer Applications)

Professional Experience

PWC at Adobe Systems- CA

SAP Order Entry and Licensing BSA. May 07 to till date.

Working at Adobe systems as BSA / SD Functional for Order entry and

licensing system. Involved in implementing AVL new features for the OTC and

licensing system in ECC and CRM.

. Enhanced the interfaces between ECC, Distributor systems, Retailer

systems for Licensing products and Adobe CS4/ CS5 products.

. Studied the existing interfaces for ECC, Licensing, SFA, CRM systems,

order booking process and modified the business process to meet new

systems landscape.

. Designed the end to end new Firm Licensing process for Connect pro orders

and their interfaces.

. Designed and implemented new AVL, LUE, TOL, FLP, CC Eval, RMA process and

licensing reports (8) successfully.

. Designed and implemented new Licensing Certification and Serial number

assignment process for Licensing products, Upgrade products, Support

products, Renewal and Term Products.

. As a result of company reorgs, SKUs are often moved from one profit

center to another. Designed new utility in ECC that process and change

profit center for all open orders and orders with deliveries still open,

not invoiced.

. Enhanced the process to pull the valid profit center from Material master

to the credit memo and Debit memo.

. My responsibilities are understanding the business process, detailed

requirements collection, design, develop the new Order entry and

Licensing enhancements, integrate the new changes with CRM, SAP SFA,

and Licensing systems.

. New features were developed and tested in Dev and moved to UAT /

Production systems

. Created new LIC Pricing condition types and new pricing procedures for

Distributor and Reseller channels.

. Involved in upgrade process and making sure all kind of CRM, Licensing

and EDI orders are getting into ECC.

. Created new LIC Pricing list types for FLP and TLP programs.

. Designed new utility to remove Billing and Delivery blocks.

. Worked extensively on Adobe forms.

. Tested Account roll up process, Post announce eligible customers,

Coupons, Partner contracts, CLP memberships, Retrieve serial numbers and

SD contracts extensively in ECC and CRM for retail and reseller channels.

. Enhanced the LUE and TOL Process in ECC, LWS system for licensing process

to support the CS4 release.

. Modified the LUE process thru major enhancements for upgrade plans and

Post announce eligibility in order to find out the eligible customer for

Free upgrade eligibility.

. Conducted the workshops for new projects to review AS IS and going to be

process, finalize the business requirements and get the sign off from

business.

. Analyzed the as is LIC certificates creation process, creating the

serial numbers, assigning the serial no's to the certificates and

modified the process based on the business requirements in ECC.

. Worked extensively AVL, CS5, Omniture acquisition and ESD projects.

Netleaf at Apple

Functional Consultant, Dec06 to May 07

Implement APP Auto enroll Sale / Return / Contract creation and

cancellation process. APP is extended service coverage over and above the

Limited Warranty for CPU, Display, iPod etc...

. Involved in implementing end to end APP Auto enroll process in SAP and

integrating to retail systems, reseller systems and Apple direct sales

systems through several interfaces.

. Designed new interface between SAP core and POS to provide relevant APP

for Hardware sales at POS retail.

. Studied the existing interfaces for POS, GCRM, GSX systems, order booking

process and modified to implement APP Auto enroll sales.

. Enhanced creation of differed revenue contracts, enhanced extended

warranty creation process, enhanced the APP return process, contract

cancellation process.

. My responsibilities are understanding the business process, detailed

requirements collection, design, develop the new APP A/E process and

integrate the new changes with GSX, GCRM, Apple Direct, POS systems to

SAP. Developed and tested in Dev and moved to UAT system.

. Created new Pricing condition types and new Pricing procedures for retail

and reseller channels.

. Tested extensively extended warranties and SD deferred revenue contracts

for retail and reseller channels.

. Created brand new doc types for service contracts and determined the

deferred revenue accounts.

Kubota Tractors, CA

SD Consultant, Aug 06 - Nov 06.

Worked at Kubota tractors to implement ATP Product Allocation process to

meet their adequate tractors demand in North America and Europe countries.

. Implement end to end ATP Product Allocation process in SAP and

integrating to dealer portal for the Allocation quantity, Incoming orders

quantity, Confirmed Quantity and Open allocation quantity, Order status

and other dealer oriented activities.

. Studied the existing demand and order booking process and came with the

solution to allocate the tractors based on the defined criteria.

. Key responsibilities are Project Plan, detailed requirements collection,

design of the application to integrate to Web, preparation of the

functional specification, project monitoring, test plan preparation, UAT

and sign off project deployment in phases adhering to delivery schedules.

. Created self defined info structures, moved the new characteristics to

the field catalogs, defining the rules for key figures, rules for

characteristics, maintain the formulas, created the planning types and

defined the row attributes.

. Created different Macro's to carry out frequently required sometimes

complicated series of instructions.

. Maintain the Master data, planning hierarchy, planning for info

structures (Condition records), support to UAT, Implementing into

production on different phases.

. Created brand new sales doc types for Planned, Regular and Retail orders

to manage ATP PA orders.

. Created new Pricing condition types and new Pricing procedures for

Planned, regular and retail order.

. Worked extensively on Service Management business (extended warranties)

and SD deferred revenue contracts for planned and regular orders.

. Defined measurement claims for VSR checks in Service Management (SM).

. Created brand new doc types for service contracts and determined the

deferred revenue accounts.

Guidant (Abbott Labs) at LA, CA

SD Consultant, April 06 to July 06

Worked as SD Configurator as a part of the Guidant merger into Abbot Labs.

. Configured entire SD related configuration for all the countries for

Abbott labs (for the Company Code Duplication process)

. Tested and rolled out all the countries in different phases to production

. Worked on separation process.

. Designed programs to import Abbott Labs customers & Products to Guidant

systems.

. Enhanced Pricing procedures to suit the needs of Abbott Labs in Guidant

SAP Systems.

. Analyzed the current processes of Abbott Labs and developed plan for

integrating Abbott labs Sales information into Guidant SAP systems.

. Conducted unit testing for Order to cash, Master data, inter company

sales and transfers, Rebates, Master data, Batch jobs, Consignment

stocks, availability check, and Billing

. Supported the UAT to fix the defects and releasing them to production

CSC at (AT&T / BT)

SD Consultant, 2002 to April 2006

. Conducted workshops with business Core users, gathering requirements

. Created detailed analysis of the Business Global Networking provisioning

processes

. Developed prototype optimal solution to meet the business requirements

for Telecom and network provisioning systems

. Identified conflicting business practices and integration issues

. Designed and presented the business practices and integration issues to

business users

. Implemented alternative solutions for Frame relay, CATM, MPLS and VOIP

services

. Worked on ECC to upgrade project, validate, troubleshoot and test the

configuration changes

. Translated the Business requirements to prepare functional and technical

specifications for the application development team

. Configured and implemented Service Management (service contracts, service

notifications, service orders, warranties and warranty check.

. Verified and tested the Tax ware changes on every month for US, Europe

and Asia Pac.

. Involved in preparing the BPPs to help support the design & scope of

training for business users, design and develop the content, exercises

for training

. Configured the Business scenarios in Sales, which included direct

operator sales, distributor sales, Rebate Processing, ATP, Route

determination etc.

. Designed and developed the configuration specifications for Inquiry,

Quotes, and Standard sales order process, Returns Process, which includes

the Document Type & Item Category. Configured Account determination for

Credit cards and activated the Credit cards (FSCM), Created Quotations,

Inquiries, Orders, and Rebates etc.

. Configured the Batch Management and created the Batches (MSC1N) and

assigned them to the materials

. Developed PPT presentations for Order to Cash, Rebates, ATP and Shipping

Functionality

. Configured value, service contracts for CATM and MPLS services.

Customized warranty processing and warranty claim processing.

. Worked with Service Management (SM) service contracts, warranties,

extended warranties, and warranty checks.

. Determined the differed revenue accounts.

. Developed complex pricing procedure for various services including SM.

. Configured the pricing procedure for various promotions and rebates.

. Created Master Price according SOX ( Sarbanes Oxley)

. Worked with Product release Authorization for different countries

. Developed Business scenarios for Work shops according to Standard SAP

system

. Participated in HLD and LLD reviews and interacting with user community

. Coordinated work with offshore teams in India, UK and Spain

. Participated SD interfaces with Orion (Provisioning) AT&T gateway,

Classic, IPMS and other systems

. Worked extensively on interfaces between Orion and SD and MM modules

using EAI, Web services, web logic, API and XML.

Environments: SAP, Clarify, Forte, EAI, Oracle, Web logic, Java, XML, Web

services, Citirix ICA Client, Winrunner, Quick Test pro, Load Runner, Text

Director, Unix and Window's NT.

December 2000 - December 2002

AT&T / BT, San Jose, CA

SD Consultant

. Conducted workshops, gathered requirements, detailed analysis of the

Business processes and prototyped optimal solution to meet the business

requirements

. Configured order processing, delivery, shipping and billing

functionalities

. Configured item categories that suit different business requirements for

contracts processing and corresponding schedule line category

determination, partner determination, output determination, text

determination, Batch Management and account assignment

. Configured copy controls for all sales documents including delivery,

bulling, credit and debit memo processes

. Created Pricing Procedures, Condition types, Access Sequences and

Condition Tables to meet complex pricing requirements

. Implemented customer hierarchy to represent the company's corporate

customers. Configured new account groups, new partner functions and

partner determination with partner authorization on contracts and call-

offs

. Configured Value contract with subsequent release order functionality to

improve the business process

. Configured credit management for static and dynamic credit checks based

on various criteria

. Designed and developed technical specifications for reports, user-exits,

and data conversion programs. Coordinated with super users to prepare

test scripts for integration and user acceptance testing

. Prepared process documentation and coordinated training and UAT

activities

. Prepared cut over tasks, coordinated go-live activities for successful

project roll out

. Provided post go-live support and conducted knowledge transfer sessions

with company's SAP consultants and currently handling production support

AT&T / BT (Concert)

July 1999 - December 2000

Functional Consultant

. Member of the team responsible for configuration of the SD module

. Business requirement included gathering, analysis, redefining and mapping

the order fulfillment related to Bath & Kitchen / Heating and Cooling

products business processes into SAP R/3

. Configured SAP R/3 through Implementation Management Guide in the area of

SD - Pricing such as Pricing Procedure, Condition Types, Condition

Tables, Access Sequences, Condition exclusions, condition supplements,

condition referencing

. Maintained Pricing relevant master data fields that included defining

price list types for customers, defining pricing groups for Customers and

defining Material Groups, limiting condition record values from manual

changing

. Configured Rebate agreements types and rebate process for partial

settlements and final settlements

. Created new rebate condition types, type groups and condition technique

for determination of conditions

. Have extensive knowledge of Revenue Recognition process

. Defined pricing procedures and determined pricing procedures from

document type and customer

. Defined pricing dependencies through Condition Tables, Defining and

Maintaining Condition Types, Condition Tables, Condition Records, Access

Sequences

October 1997 - February 1999

Ace Technologies

Systems Analyst

. Developed the reports and transactions in ABAP/4. Provided post

implementation support. Involved in implementation of Oracle database and

SQL server technology

. Developed the reports for SD and MM sub modules Master data, Sales,

Pricing, Shipping, Billing, Purchasing, Inventory and Ware housing.

Developed and tested the programs developed in ABAP/4 for special

business Process

. Performed Unit testing, black box testing, regression testing, and

integration testing of the above programs with win runner

. Carried out extensive testing of various business situations along with

the implementation team, resolved the issues and problems

. Used Test director for bug tracking

1992 - July 1997

Prudential Cements Ltd

Dy.Manager Marketing

Developed new markets, Dealers and C&F agents. Developed the sales team for

AP and Karnataka markets. Developed new segments and monitored the price

fixed by the company. Worked as in marketing in charge of AP and Karnataka

markets.



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