JARED W. LANGE

*** ***** ****** *********, ****** 31

Bellevue, Washington 98005

512-***-**** abklhl@r.postjobfree.com

QUALIFICATIONS

Dynamic, results-producing Director of Operations with an exceptional

track record of dramatically improving profitability, as demonstrated by

delivering a 2 year 50% revenue increase while reducing overall

operational costs 20%. Extensive project management experience with

expertise in increasing productivity and efficiency through streamlining

processes and implementing organization. Superior leadership and

motivational skills, transformed retention from 50% annual turnover to 0%

turnover; able to gain buy-in. High level of comprehension allows for a

clear understanding of the "big-picture" of business, and a very short

learning curve. Outstanding communication, interpersonal, client

relationship, and presentation skills. Very strong work ethic with solid

integrity. Proficient with Microsoft Excel, Outlook, Word, PowerPoint,

QuickBooks, Adobe Photoshop, Axosoft PM, Axapta, FedEx Multi-Weight, and

UPS World Ship, and a variety of telephone systems. Multiple Microsoft

certifications.

PROFESSIONAL EXPERIENCE

C2M TECH, Lewisville, Texas 2004 - 2010

Director of Operations

Job Role

. Ensured highly productive and efficient operations, administration, and

customer service by directing all facets of this telecommunications and

technology service provider, including leading a team of 50, 25 of which

were FTEs, the remaining were out-of-state contractors; reported directly

to the CEO.

. Established, cultivated, and maintained national client relationships by

ascertaining requirements and meeting their needs on a timely basis,

within their budgetary parameters, and by employing excellent

interpersonal skills.

. Managed weekly inventory on equipment, including maintaining adequate

levels of stock for installation purposes.

. Performed cost-analysis on all local and out-of-state jobs; established

key performance indicators for warehouse and sales team members; managed

all shipping and purchasing of necessary job materials.

. Served as lead project manager on all large out-of-state jobs.

Key Accomplishments

. Facilitated 50% revenue growth over two years, from $10 to $15 million,

by focusing on outstanding client services, organizing operations,

establishing sound installation procedures, and providing the sales team

with essential tools for success, including timely and accurate input for

proposals.

. Reduced operating costs 20%, added directly to the bottom line.

. Consistently delivered projects under budget on subcontracted jobs,

maintenance projects, and installations.

. Optimized inventory, substantially increased productivity and customer

turnaround time, and decreased shrinkage 5% by researching and

implementing Red Beam Inventory Management system that held technicians

accountable for all equipment and materials on their trucks.

< Implemented electronic inventory controls and check-in/check-out

processes that supplied technicians with only the materials needed for

that day's job orders.

. Developed weekly inventory reports on $250,000 in phone and security

equipment.

. Streamlined installation procedures by creating a checklist for each

install beginning with the sales person and order, finished by the lead

installation technician upon completion of each install, including

inventory of materials for installation, customer data, and dates for

each phase of the installation.

JARED W. LANGE Page Two

PROFESSIONAL EXPERIENCE

(Continued)

C2M TECH, Lewisville, Texas

Director of Operations

Key Accomplishments (Continued)

. Reduced fuel costs 10% while increasing service technician efficiency

levels by installing Vehicle Path GPS on service vehicles and mapping

technicians' daily route and time at service locations.

. Dramatically increased employee retention from a perpetual 50% turnover

to close to 0% turnover by creating an environment of ownership, thus

gaining the buy-in from the team, including establishing various

incentives, outings, and activities, and implementing equitable pay

scales.

. Delivered a 10% savings on material costs by improving vendor

relationships and negotiating fair prices.

. Improved client relationships by implementing weekly interaction with

client project managers for status updates and issue resolution,

eventually delegating this task to the internal project managers.

. Achieved $1+ million in annual business after having completed 3

installations over a 1-month timeframe, where client acknowledged the

installations as seamless and highly efficient; consistently achieved

personal sales goals of $150,000 per month.

CHARLES MAUND VOLKSWAGEN, Austin, Texas 2002 - 2004

Sales Associate & Internet Sales Manager

. Attained high-volume Internet sales goals, including leading, coaching

and mentoring 2 additional Internet sales team members; assisted with

fleet customer walk-ins as needed.

. Earned Top Sales Associate for 6 consecutive months.

. Selected as the sole luxury sales specialist with the release of the

luxury brand.

EDUCATION

UNIVERSITY OF NORTH TEXAS, Denton, Texas

Business Administration Coursework (Approximately 2 years of credits)

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