Alicia Dailey-Fields

***-**** ****** ****

Seattle, Washington 98112

206-***-****

abklge@r.postjobfree.com

OBJECTIVE: to obtain a full-time Medical Office/Receptionist in a small or

large company.

Skills:

MS Word 2000 & XP

MS Excel

MS Access

MS Outlook

Internet

Professional Phone Skills

Professional Skills/Training: Seattle Vocational Institute, Medical Front

Office 1992

Ashworth University, AA in Health Care Management March 2009-Present

04/2008-01/2010 On Assignment

Seattle, WA

Medical Records Clerk: Compiles statistical data, such as admissions,

discharges, deaths, births, and types of treatment given. Operates computer

to enter and retrieve data and type correspondence and reports. May assist

other workers with coding of records. May post results of laboratory tests

to records and be designate Charting Clerk medical services.

07/2007-04/2008 Hospital Employee Labor Pool Seattle, WA

Customer (Call Center): Provide customer service in a call center

enviorenment, including anticipating customer needs, suggesting

alternatives, problem solving, and satisfy needs with a minimum amount of

supervision, in addition to taking customers orders, providing customer

with "How-To" instructions for shipping equipment back to our office.

10/2005-03/2007 South Seattle Community College Seattle, WA

Front Office: Performed all front office and clerical duties. Greeted the

students, answered the telephones, directed calls, gave directions to

classes and different programs all while completing my typing tasks which

included questionnaires for the office, class schedule preparation, and

numerical data entry.

04/2004-10/2004 University of Washington Seattle, WA

Patient Services Reps: Answered and directed calls in a professional

manner. Appropriately directs patients to departments, promoted and

protected the general safety for patients and workers during emergencies.

Maintained customer competencies, coordinated all clerical duties,

scheduled appointments for patients, while utilizing computerized patient

information system that is highly confidential.

04/2003-11/2003 University of Washington Seattle, WA

Office Assistant: Answered telephones, directed calls, distributed mail,

filed orders, and manually filed all timesheets for the Department.

04/2000-05/2002 University of Washington Seattle, WA

Office Assistant1: Provide administrative support for the Administrator;

coordinate general office functions; orders supplies; distribute mail;

answer phones; directed inquires; file all payroll documents; posted

information and notices expedite the processing of financial and

administrative and departmental data processing; scheduled lab meetings,

discussions, seminars, committee meetings, and oral examinations; monitor

and maintain departmental copy and fax machines.

Contact this candidate