Molly Ruth Heck

**** *. ********* ***. *** F*** Springfield, Mo 65810 Phone Number: (417-

***-****)

Email- abklcl@r.postjobfree.com

Education: Missouri State University-Springfield, Mo

BS Degree in Hospitality and Restaurant Administration Graduated: May 2010

Professional Experience:

Panera Bread Co.

Position: Catering Coordinator

May 2010-Currently Employed

Responsibilities:

- Marketing a product

- Calling Customers about up coming catering needs

- Taking calls from clients about catering

- Filling out sales report

- Filling out expense report

- Meeting sales goals

- Preparing Food Products

Twin Oaks Country Club

Position: Dining Room Manager/Asst. to Food and Beverage Manager / Manager

of Pool Side Grille

April 2007-April 2010

Responsibilities:

. Manage personnel of twenty plus employees

. Customer service and Interaction with Members

. Paperwork- End of day report, Tip sheet, Party Sheets, and Inventory

entry

. Made schedule for entire Pool side grille

Bass Pro Shops-Starbucks

Position: Barista

Aug. 2008-March, 2009

Responsibilities:

. Register skills

. Customer Service

. Paperwork: Inventory sheets weekly

. Making drinks for customers

Schnucks Grocery Store

Position: Seafood Clerk/Cashier

Jan 2004-Aug 2006

Responsibilities:

. Check out Customers

. Customer Service

. Paperwork: Inventory sheets daily

. Stock aisle shelves

. Create and Prepare trays for events

Holiday Inn at Six Flags

Position: Cashier/Hostess/Room Service Attendant

February 2002-November 2002

Responsibilities:

-Check out Customers

-Seat Customers

- Answer phones and direct the calls

- Take Room Service orders, get them ready, then take them

To the designated rooms

- End of day report

- Credit Card machine transactions

Brennan Woods Elementary

Position: Office Assistant

Summers- June 2003-Aug 2005

A+ Program

Responsibilities:

- Answering Calls

- Filling paperwork

- Entering data into computer

- Greeting Parents and directing to location needed

- Making phone calls to parents and teachers

Activities

Eta Sigma Delta International Hospitality Honorary Society Member

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