R agan Thu rman

Cellular 423-***-**** **** Easton Avenue

Chattanooga, TN 37415

Education B.S., Early Childhood Education 2010

University of Tennessee at Chattanooga, Chattanooga, TN. Not completed yet.

H.S. 2007

Chattanooga Christian School, Chattanooga, Tennessee

Work Experience Childcare Assistant 2008 to August 2010

Hamilton County Department of Education, Chattanooga, TN

Read to children, and taught them simple painting, drawing, handwork, and

songs. Assisted in preparing food for children and served meals and

refreshments to children and regulated rest periods. Instructed children

regarding desirable health and personal habits, such as eating, resting, and

toilet habits. Organized and participated in recreational activities, such as

games. Disciplined children and recommended and initiated other measured

to control behavior, such as caring for own clothing and picking up toys and

books. Supported owners with management of all office administration

i ncluding opening and closing of the program. Assisted in general accounting

f unctions. Performed various clerical and administrative duties for School Age

Child Care, including scheduling field t rips, construction of monthly

newsletters and calendars, providing public information on Child Care

p rogram, typing, filing, faxing, book keeping, and answering phones.

• Accepted increasing responsibility demonstrating f lexibility and ability to

learn quickly

• Accustomed to fast-paced, high-pressured positions, demonstrated ability to

p rioritize multiple tasks, meet deadlines, and provide quality service

• Acquired excellent communication and interpersonal skills with the public

and coworkers

• Qualified for administrative assignments that required enhancing

operational efficiency, improving team productivity, and maximizing operating

f unds

• Pursued improving the efficiency of existing operational procedures

• Coordinated office activities

• Created charts, graphs, letters and other business forms using the computer

M a rketing/Clerical 2006 to 2007

Communications and Electronics, Chattanooga, TN

Coordinated with all departments ensuring smooth operation. Sorted and sent

out mail. Analyzed and organized office procedures, such as bookkeeping and

clerical services. Answered phones, greeted customers, and assisted clients

w ith inquiries. Communicated professionally with upper management and

customers. Maintained close customer contact using diplomacy and

p rofessionalism. Routed all incoming calls to proper staff members. Worked

w ith executive and senior level management. Set appointments for customers.

P rovided support for special projects. Provided timely and accurate

i nformation and resolved critical problems.

• Skilled in explicit, concise writing and effective editing

• Skilled in multiple filing methods

• Provided support to management, handled routine administrative work,

coordinated statements, maintained records, and t racked information

• Created databases and spreadsheets for a developing company

• Greeted new and established clients in a professional and enthusiastic

manner ensuring that they were treated as valued customers

Skills • Customer Service and Relationship Management

• Data Entry

• Editing and Proofreading

• Appointment Scheduling

• Knowledge of Office Equipment (Copier/Fax)

• Special Events and Project Management

• Typing / Data Entry

• Event & Marketing Material Preparation

• Mail Handling

• Reception Duties

• Meeting / Event Planning

• Lesson Plans

• Child Development

• Integration of Subjects

• Individualized and Small Group Instruction

• Parent Involvement

• Leadership & Mentoring

• Special Events Planning

• I nternet Explorer

• E-Mail

• MS Publisher

• MS Works

• MS Word

• MS PowerPoint

• press

• BlackBoard

• Adobe Acrobat

• Windows NT/98/2000/XP/2003

Certifications • Heartsaver AED, Heartsaver First Aid - American Heart

Association, 2008 to 2010

References Available upon request

Contact this candidate