Customer Service Manager
Resume:
Noreen A. Scuiletti
Fishkill, New York 12524
Objective: A position that will both utilize and expand my previous Customer Service and Accounting background. Recently certified by Electronic Billing Services, Inc. in the field of Medical Billing.
Employment History:
* TEG Federal Credit Union
*Accounting Coordinator
1 Commerce Street 2004 - 2014
Poughkeepsie, New York 12524
Contact: Tom Gay, Controller
Trained in all aspects of financial accounting. Duties include daily settlement, direct deposit payroll, credit card coordinator, cash disbursements, cash advances, wire transfers and ACH processing. Responsible for the accurate monthly reporting of all Federal Funded mortgages. Cross-trained in all areas of the department. Ascensus Certified IRA Specialist.
* Landscape Management Systems Inc.
*Office Manager
Lincoln Avenue 1991 - 1993
West Harrison, New York 10604
Contact: Anthony Schiandra, CEO
Full charge bookkeeper for this full service landscaping and excavation company. Responsible for all aspects of operations including: marketing, accounts receivable, accounts payable, payroll and scheduling. Involved extensive client relations and service. Direct assistant to the Chief Executive Officer.
* Propersi Institute of Art
*Administrative Asst.
Greenwich, CT. 10552 1989 - 1991
Contact: August Propersi, Director
Direct assistant to the Director and Asst. Director of the art institute. Responsible for the maintenance of all student records, full charge bookkeeper and operations manager. Processed all Financial Aid applications and generated all reporting files on a timely basis. This institute has since been sold and changed names. Please note the number provided is the retired Directors home phone.
Noreen Scuiletti
* Honey Travel
* Full Bookkeeper
Rye, New York 10580 P/T 1983 - 1993
Contact: Mary Barber, President
Full charge bookkeeper, on a part-time basis, for this full service and high volume travel agency. Responsible for all aspects of financial operations: Accounts Receivable/Payable, Payroll and Commissions, Agent Expense Reports and all monthly, quarterly and annual reports for the CPA.
* Arrowwood of Westchester
*Reservation Manager
Rye Brook, New York 1983 - 1989
Contacts: Steve Mabus, General Manager
Jeff Schneider, GM Hilton Hotels
Full charge of the Reservations Department and front office operations. Calculated and input all revenue allocations for the conference packages. Generated a daily forecast of occupancy for all departments. Insured proper Customer Service training of all personnel in my department. Extensive telephone and individual customer service. Recognized and awarded for various systems implemented and dedication to excellence in customer service.
***References furnished upon request.
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