JACQUILINE (Jacki) H. FINLAND, CPC
AAPC: ICD **
Proficient 2014
Ocala, Fla. 34473
Tel: (860) 302 - 2178
Email: abkk58@r.postjobfree.com
EXPERIENCE SUMMARY
A highly experienced Medical Coding professional with strong training and
supervisory skill sets. Recently managed a staff of 3.5 coders and have
managed a staff of 12. Coding and Billing experience extends for both
Physician Practices and Hospital Systems. Possess a positive "can do"
attitude and team player approach.
PROFESSIONAL EXPERIENCE
HARTFORD HOSPITAL, Hartford Healthcare-HIM Department, Hartford, CT
(2011- 2014)
(Formerly Midstate Medical Group- Surgical Associates)
Surgical Coder - Coder II
. CPC for Surgical Group (5 General Surgeons, ENT, and Neurology)
. Responsible for Accounts Receivable Denial follow up
. Responsible for Registration involved Denial follow up
. Responsible for the Appeal process to ensure accurate claims
processing and payment
HCA dba HARTFORD CLINICAL ASSOCIATES, Hartford, CT (2011 - 2012)
(Formerly Connecticut Surgical Group)
Coding Team Leader
. CPC for Large Surgical Group of Forty Surgical Physicians
. Responsible for managing a team of 3.5 coders
. Responsible for ongoing training, involving coding, A/R, charge entry
staff and physicians
. Responsible for Accurate and Compliant coding practices
. Resource individual for management, staff and outside practices
GROVE HILL MEDICAL CENTER, New Britain, CT (2007 - 2011)
Coding Auditor (2009 - 2011)
. Auditor for Multi-Practice Physician Based Medical Center 2009 to 2011
. Auditing of medical records for all practices; ten charts per provider
with follow up reporting and training
Certified Professional Coder (CPC) (2007 - 2009)
. CPC for Multi-Practice Physician Based Medical Center
. Coder for Internal Medicine, Physical Therapy, Pain Management,
Orthopedic and Surgery Departments
. Research of all denials received from insurance carriers
. Charge entry, assist departments posting of medical charges, as needed
. Correct and reposting of charges
. Auditing of charges/charts/operative notes and Evaluation & Management
coding
THE HOSPITAL OF CENTRAL CONNECTICUT, New Britain, CT (2001 - 2007)
Certified Professional Coder / Senior Billing Representative
. Back up to Manager, managed a staff of 12 FTE's
. Coding of Neurology/Neuro-Surgical Practice and Internal Medicine
. Posting of medical charges
. Research of all denials received from insurance carriers
. Increased receipts from $400,000.00 to over one million dollars within 6
month time frame
. Auditing of medical records, charges, charts, operative notes and E&M
coding
. Back up to Manager of department, supervisor to ten staff
. Resource individual for management, staff and outside practices
CIGNA HEALTHCARE, Bloomfield, CT (1996 - 2001)
Customer Service Representative & Trainer
. Answered incoming calls from insurers and medical personal
. Trained both new and senior staff on new products
. Trained 25 to 50 staff classes
TEACHING EXPERIENCE
AMERICAN INSTITUTE (FORMERLY FOX INSTITUTE), West Hartford, CT
Instructor (2008 - 2014)
. Medical Coding for Physician Practices
. Medical Billing for Physician Practices
. Introduction of ICD 9 for both Physician Practices and Hospital
. Medical Law & Ethics for both Physician Practices and Hospital
. Body Systems/Medical Terminology
EDUCATION
. TUNXIS COMMUNITY COLLEGE, Farmington, CT
Business Curriculum - Ongoing
PROFESSIONAL CERTIFICATION
. AAPC: Certified Professional Coder (CPC), 2004
. AAPC: ICD 10 Proficient 2014
. President of Hartford Chapter of AAPC - 2014
TECHNICAL / COMPUTER SKILLS
. Software: 3M, IDX Centricity- Group Management, Group Cast, Cerner and
SRS EMR and Intelicode Pro-Auditing Systems
. Proficient in Microsoft Word, Windows, Excel, PowerPoint and Internet