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Customer Service Quality Control

Location:
Decatur, GA, 30032
Posted:
September 30, 2010

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Resume:

Tomekia Haliburton

**** ******** **

Decatur, GA 30032

404-***-****

abkjpt@r.postjobfree.com

Objective: To secure a position in the Customer Service industry in which

my experience, degree and computer skills add value.

Education: DeVry University

Decatur, GA

Bachelor of Science, Business Administration

2002

Stratford Career Institute

Diploma, Medical Billing & Coding

2007

Work Experience:

McDonalds Decatur, GA

Cashier January 2010-

Present

. Accurately received and disbursed money

. Balanced currency and coin and the end of shift

. Explain and promote various sales and promotions

Dial America Athens, GA

Telesales Rep March 2009-May 2009

. Answer inbound calls from various companies.

. Document and sale various products to callers.

.

The Network

Norcross, GA

Interview Specialist May

2008- March 2009

. Answer inbound calls from Fortune 500 companies.

. Document various types of insurance claims.

. Accurately documenting calls using PC and Windows based

applications.

ACS Marietta, GA

Transaction Processor January 2008

to May 2008

. Open and sort Insurance documents into alphabetical order.

. Perform quality control checks to make sure documents are

readable.

Bank of America

Tucker, GA

Teller

June 2005 to December 2007

. Received and disbursed money, and kept records of money

negotiable instruments involved in financial transactions.

. Balanced currency, coin and checks in cash drawer at end of

shift.

. Explained, promoted, and sold products and services, such

as traveler's checks, savings bonds, money orders and

cashier's checks

Computer Skills:

. Proficient in Microsoft Word, Access, Excel, Power Point,

and Project.

Reference Available Upon Request



Contact this candidate