OLUSEGUN AMINU

**** ********* ***** **. *******, TX 77069 713-***-**** abkj89@r.postjobfree.com

Entry Level IT Position

Upcoming University of Houston graduate bringing strong knowledge and proficient skills in

the areas of Information Technology, resolving trouble tickets, testing, handling escalations of

technical issues, system crashes, slow downs, Microsoft Server 2008, problem diagnosis and

resolutions, diverse computer linguistics, tools, and systems, combined with excellent

employment experience as a Helpdesk Support.

Education

Houston Community College – Houston, TX Graduated: 5/10

Associate in Applied Arts/Mathematics GPA: 3.5/4.0

University of Houston – Houston, TX Degree expected 12/11

B.S. in Computer Information Systems program GPA: 3.5/4.0

Concurrent Experience:

Practical Knowledge and Skills: Visual Basics,

Technical Claim Processor, Processed claims, handled insurance information, approved

benefits, customer service relations, data entry and minor trouble tickets, handled escalated

calls. (Received certificate for high performance and excellence.)

Possess ability to quickly master new technology, written and oral communication skills,

customer relations, and proficient in working with minimal or without supervision.

Technology Summary

Mainframe, Windows 9X/NT/2000/XP/2K3, Mac OS, MS Server 2008

Systems:

Oracle, Share point, Relational Databases

Databases:

Visual Basic, SQL, HTML, C++, Java

Languages:

MS Office, MS Visio, MS Server

Software:

IT Experience

AT & T – Houston, TX

Helpdesk Support (2007 to 2008) diagnosed technical issues and provide resolutions,

Handled troubleshooting in an industrial setting, which included system crashes, major slow

downs, and recoveries of lost information. Tracked Priority 1 issues within short, designated

time frame, appropriate customer relations, and engaged in mission critical calls.

Honors: • Earned top grade on Visual Basic project

• Graduated with Honors (HCC)

• Dean’s List 4 consecutive semesters

Available for Part Time & Travel

Contact this candidate