Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Orlando, FL, 32828
Posted:
September 30, 2010

Contact this candidate

Resume:

Jennifer Ramos

***** ******* ******, *******, ** 32828

Tel: 646-***-**** Email: abki7l@r.postjobfree.com

Objective

A motivated individual able to adapt rapidly to new settings and eager to take

on a new challenge. Seeking a position that will utilize my experience and

continue to develop my professional abilities.

Experience

05/10-Present

LensCrafters Inc

New York, NY/ Orlando, FL

Eyewear Consultant

Prescreening patients before appointments

Placing orders for frames and lens

Explaining detailed information about lens material and compatible

prescriptions

Dispensing contact lens and placing contact lens orders.

Responsible for dealing with customers purchases

11/08-01/10 Pegasus Landing

Orlando, Fl

Lead Bookkeeper/Assistant Accounting Manager

Responsible with assisting the Accounting Manager with daily task and duties

In charge of processing rental payments from business vendors and residents

Managed the non-payments issues, collections and evictions from the residents

of the property

Directing accounting assistants with their daily tasks and creating their

schedules

04/07-11/08 Pegasus Landing

Orlando, Fl

Leasing Agent

Responsible with assisting people in renting a unit/apartment

Explaining Student housing, leasing information, and affiliated housing with

the University of Central Florida

Giving Tours around the property and providing information about our

activities, events and programs

10/06-01/07 Toys R Us

New York, NY

Cashier/Sales Person

Responsible for dealing with customers purchases

In charge of all monetary transactions

Selling additional products along with the primary purchase

Provided excellent customer service

2006 Mercy College

New York, NY

Computer Technology Assistant

Responsible for dealing with Students computer, software, email and printer

issues and concerns

Maintained the computers up to date and installed any updates available

2006 Cingular Wireless

Orlando, Fl

Customer Service Representative

Attended to in-bound calls of customers with questions pertaining to Cingular

wireless service and/or products

Provided customers with program options and benefits

Provided excellent service to ensure customer satisfaction

Education

2008 Valencia Community College

Orlando, FL

Major in Business Administration

Expected graduation date: January 2012

Skills

Excellent customer service and interpersonal skills. Great organizational and

clerical skills including filing, phone answering, and data entry. Knowledge

of computer operating systems and software windows 98, 2000, XP and Vista as

well as Microsoft Excel, Word, PowerPoint and Outlook.

References

References are available on request.



Contact this candidate