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Human Resources Customer Service

Location:
Fremont, CA, 94536
Posted:
September 23, 2010

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Resume:

SILVIA SAU

Fremont, CA * abkhwr@r.postjobfree.com * 510-***-****

OBJECTIVE:

To obtain a position in Human Resources.

SUMMARY:

* ***** ********** ** ***** Resources.

Bilingual - English, Cantonese and Mandarin.

MS Word, Excel, PowerPoint, Outlook/GroupWise, Internet, BeneTrac,

Manage2000, SAP, Navision.

EDUCATION & CERTIFICATION:

Executive Certificate, Human Resources Management, Cal State East Bay,

Hayward, CA (Completion Date: 6/10/2010)

Bachelor of Science, Technical Management (Web Design), DeVry University,

Fremont, CA

ISO Qualified Internal Auditor

EXPERIENCE:

08/2010 - 09/2010 BizLink Technology Fremont, CA

Procurement Assistant (Temp assignment)

06/2010 - 08/2010 Quanta Computer Fremont, CA

RMA Support (Temp assignment)

05/2007 - 02/2009 Omron Scientific Technologies, Inc Fremont, CA

Human Resources Administrator

. Maintained employee manuals & benefit packets.

. New Hires and Terms: ensured timely completion. Prepared all

termination paperwork for HR staff.

. Benefits Administration: Monitored all enrollments and ensured

timely and accurate enrollment, changes and terminations.

Answered employee questions related to benefits, ensuring good

customer service and problem resolution.

. HRMS (Manage2000): Performed data entry in HRMS -- new hires,

terminations, promotions, transfers, pay raises/market

adjustments, year-end reviews. Queried the database to prepare

various reports as requested.

09/2000 - 04/2007 Twinhead Corporation Fremont, CA

HR Coordinator [06/2004 - 04/2007]

o Prepared documents (ISO oriented) and conducted new hire

orientation.

o Assisted day to day activities associated with leave of absences,

flex plans and 401(k)

o Maintained HR-related files (e.g. health premium, accrued vacation

hours).

o ISO Internal Auditor

Accounting Administrator [08/2003 - 06/2004]

o Generated invoices.

o Assisted manager to conduct credit inquiry on new customers.

Sales Administrator [02/2002 - 08/2003]

Managed Sales order processing.

Processed distributor's orders and verified sales orders that are

generated by salespeople.

Acted as liaison between Sales and operations.

CSD Data Administrator & Parts Specialist [09/2000 - 02/2002]

o Compiled technical data and ran reports for Operation Director.

o Sold Laptop spare parts to end user and resellers.



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