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Administrative Assistant Customer Service

Location:
Millbrae, CA, 94030
Posted:
October 01, 2010

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Resume:

Mary Fong

*** ******** *****

Millbrae, CA ****0

H 650-***-****

C 650-***-****

abkhnj@r.postjobfree.com

Two years experience in Health Care and Financial industry

Four years experience in Business Wholesale/Retail Industry

Bilingual Customer Service and Sales-

Assisted customers with sales and service in English Spanish and Chinese.

Operations-

Flexible working in different business departments.

General Administration-

Performed light bookkeeping and various administrative duties

Versatile in Windows Office and Internet Research

WORK EXPERIENCE

Health and Financial Industry

. Interpreted for patients and doctors at hospitals in various

departments such as Emergency, Labor and Delivery, Surgery, Pediatrics

and Internal Medicine

. Presented health insurance plan to Spanish speaking employees at small

businesses and enrolling thousands of employees into company plan with

commission incentive

. Serviced business accounts providing health plan, enrollment

information and account status

. Functioned as liaison between brokers/clients and corporate

departments in billing, claims and member relations

. Presented and opened new accounts for bank customers

Retail and Wholesale Industry

. Assisted to establish American Lighting, a new lighting division of

furniture business

. Serviced accounts with orders for Super Markets, Restaurants, Retail

Shops and Drugstore Chains

. Followed up on sale leads, received and processed orders onto computer

system and ensured timely transportation and delivery of products

. Coordinated the set-up of Trade Show booths for The Giftware Shows in

Chicago, Furniture Show in Atlanta and Highpoint, NC.

. Find new products to be imported

Administrative Assistant Florencia Intercomercial, Millbrae, CA 2008-

Present

Medical Interpreter Polylang Translation Services, Bellevue, WA

2003- 2004

Other Positions / Companies:

Administrative Assistant / International Express Manufacturing, Commerce,

CA

Health Plan Representative / Health Plan of America, Santa Monica, CA

Financial Representative / First Interstate Bank, CA

EDUCATION B.S. in Business Administration, California State Poly

University, Pomona

Enjoy cooking, reading and volunteering



Contact this candidate