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Customer Service Quality Assurance

Location:
Union City, CA, 94587
Posted:
October 01, 2010

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Resume:

Mark E. Ameral

**** ******** *****

Union City, CA 94587

510-***-**** (Home); 510-***-**** (Cell)

Email abkhc2@r.postjobfree.com

OBJECTIVE: Looking for a driver position in the Greater

Bay Area

SKILLS & ABILITIES:

. Possess a clean and valid driving record.

. Excellent knowledge of the greater bay area routes.

. Customer focused.

. Highly self-motivated and hard worker with perfect attendance record.

. Excellent verbal and written communication skills.

. Ability to prioritize and multi task.

. Ability to lift up to 100 lbs.

. Professional and courteous with great people skills.

EXPERIENCE:

6/07 - 3/09 Driver, Coastal Circuits, 1602 Tacoma Way Redwood City, CA

94063

. Delivered printed circuit boards to customers throughout the Bay Area

with mostly short lead times.

. Worked in Shipping Dept., by counting and hand packing final product.

. Assisted in general clean-up to attain better quality assurance and

process control.

6/05 - 2/07 Driver, Marketing Designs, 850 Old Country Road, Belmont,

CA 94065

. Delivered real estate brochures & other marketing materials to agents,

brokers throughout the greater Bay Area.

. Coordinated the printing of marketing materials by communicating with

the printers, vendors.

. Assisted the Marketing Dept. by doing bulk mailing, procuring stamps,

sorting envelopes.

. Took photographs of listed houses when requested.

. Performed miscellaneous tasks as required.

11/10/93 - 12/1/2004 Driver, Dynamics Details, Inc., 1831 Tarob Ct.,

Milpitas, CA 95035

. Delivered circuit board products, using the company van, for a world-

class provider of time-critical, technologically advanced engineering

throughout northern California.

. Loaded and unloaded trucks with outbound freight, packed boxes for

shipment and delivery purposes.

. Assisted warehouse management by checking in work orders and verifying

counts and boards.

. Stored extra boards in storage location and performed maintenance on

department vehicle and equipment as necessary.

. Prepared daily delivery reports. Scheduled pick ups and delivery of

freight and other miscellaneous errands in response to customers'

requirements.

. Worked closely with final inspection and customer service.

. Acted as the primary interface between internal company resources and

customers when delivering products encompassing all aspects of printed

circuit board (PCB) manufacturing.

. Advised management of potential customer logistics issues and

recommended possible solutions.

11/19/88 - 10/20/93 Sales Driver, Sigma Circuits Inc.

. Provided on time delivery of materials and services for both internal

and external customers.

. Worked with sales personnel to deliver circuit boards and other

materials.

EDUCATION: Attended San Jose State University

High School Diploma, Andrew P. Hill High School, San Jose, CA

Safety Training Certification

REFERENCES: Available upon request.



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