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Houston, TX 77054 ms_tammysmith@yahoo.

com

Tammy M. Smith

Education

Bachelor of Science in Health with a minor in

Business Management

Currently pursuing a Masters in Business

Administration

Professional

experience American Red Cross 4605 Wilmington Houston, TX

77051

March 2009 - Present Program Coordinator

Provides assistance to victims of disaster;

Secretarial and general office duties;

Represents and coordinates branch office in

Director's absence;

Promotes, schedules, and teaches Health and Safety

Courses;

Assist in coordinating the recruitment and

management of office volunteers;

Assist with the planning and implementation of

office fundraisers;

Perform public speaking and presentations on behalf

on the Branch Office;

Bakers Shoes/Bakers Footwear Group 7500 Bellaire

Houston, TX 77036

April 2005 - February 2010 Sales Associate/Floor

Supervisor

Assist customers with the selection, fittings, and

purchases of shoes and accessories

Maintain high level of customer service at all

times

Assist with the maintenance of a clean and safe

work environment

Meet daily and weekly sales goals

Process returns, exchanges, and special orders

Opening and closing the store which includes

counting cash, making deposits, and holding keys to

the store.

Children's Protective Services 2223 West Loop

South Houston, TX 77027

May 2008 - March 2009 CPS Investigator II

Responding quickly in crisis situations involving

children in an abusive/neglectful situation. This

may be in areas where dangerous situations may be

encountered;

Investigating referrals/complaints relative to

alleged child abuse and/or neglect and taking the

necessary measures to protect children. This could

include removing a child from their family;

Interviewing individuals associated with a

referral/complaint (for example: complainants,

family members, doctors, nurses, and others

familiar with the family and/or present situation);

Examining children for signs of abuse or neglect.

This may involve dealing with serious injuries.

Documenting all relevant and appropriate

information obtained; and completing all required

forms to ensure completeness of all documents and

records;

Serving as liaison to social service agencies,

schools, local law enforcement agencies, and

attorneys regarding reports and investigation

activities of child abuse and neglect cases;

Working under constant time pressure created by the

nature and volume of the cases, requiring the

ability to prioritize efforts and work flexible

work hours

Everest Institute 9700 Bissonnet suite 1400,

Houston, TX 77036

July 2007 - September 2007 Admissions Support

Coordinator

Student File Management

Database Management

Open House Organizing

Other various duties performed by the Admissions

Department

University College-ACCESS P.O. Box 938, Prairie

View, TX 77446

ACCESS is a seven-week academic bridge program

designed to aid incoming freshman in their

transition into college

June 2007 - July 2007 Community Assistant

Provide live-in supervision of over 50 female

students

Responsible for making sure students attend all

classes along with all meal time activities

Facilitate problem resolution between students

Take instructions from upper-level management and

put them into action

Volunteer Member of Gamma Sigma Sigma National Service

experience Sorority

The SHAPE Center- Houston, TX

Special Olympics- Houston, TX

Houston City Arts Festival

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