Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Grand Prairie, TX, 75050
Posted:
October 01, 2010

Contact this candidate

Resume:

NICOLE WHITE

**** *. ******* *** • Grand Prairie, TX 75050 • 619-***-**** • abkgxy@r.postjobfree.com

A SSIS TANT M ANAGER

Collections / Leasing / Marketing/ Customer Service

Talented results-oriented Professional, with a proven record of accomplishment in Property

Management.

Superior Resident Retention

Excellent Customer Service

Marketing Expert Exceptional Account Collections

P ROFES SIONAL E XPERIE NCE

ASSISTANT MANAGER, 2009 – 2010

Village Green Apartments/Park Place Townhomes – Euless, Texas

Assist the Property Manager in all phases of managing the community on a daily basis.

Communicate with residents, management, vendors, on a daily basis. Plan and carry out resident

retention activities. Ensure the community is in full compliance with Fair Housing Laws.

Contributions:

Walk vacant units, inspect make readies & complete final statements

Collections-closed at zero balances on a consistent basis

Closing ratio-Consistently over 35%

Implemented resident marketing plans monthly

Prepare lease & renewal packages

Key control

LEASING CONSULTANT/ASSISTANT MANAGER, 2007-2009

Woodchase Apartments – Euless, Texas

Grayson Ridge Apartment Homes – N. Richland Hills, Texas

Selected Contributions:

Successfully renewed over 55% of lease expirations

Closing ratio consistently over 35%

References available upon request



Contact this candidate