STEPHANIE SCHENK

906-***-****

abkgtb@r.postjobfree.com

* ********* ****** ********* * ~ Cambridge, Massachusetts 02139

Objective:

To obtain a full-time position as a Receptionist.

Summary of Qualifications:

Several years experience answering and directing phone inquires, entering data, photocopying, and scheduling.

Excellent customer service and interpersonal skills.

Able to learn new tasks and concepts quickly and efficiently. Excellent written and verbal communication abilities.

Extremely organized and able to multitask. Positive attitude and self-motivated.

Earned a Bachelor of Science in Psychology. Competent in a variety of computer programs, including Microsoft Office

and Adobe Photoshop.

Professional Experience:

NORTH CENTRAL UNIVERSITY, Minneapolis, Minnesota July 2009 – July 2010

Mail Center Project Specialist

• Provided excellent customer service on a daily basis.

• Answered and directed telephone inquiries.

• Managed daily photocopying and scanning requests for the entire university.

• Entered extensive amounts of data quickly and efficiently.

• Maintained the university’s copier fleet.

• Scheduled employee shifts and managed all time-off requests.

• Conducted inventory and maintained office supplies.

• Organized and assisted in writing Mail Center Manuals.

• Supervised and trained all employees of the Mail Center.

• Maintained a positive work environment through encouragement and coaching of employees.

• Oversaw the processing of all student, faculty, and staff mail for the university, including bulk mailings and all mail

forwarding.

NORTH CENTRAL UNIVERSITY, Minneapolis, Minnesota Jan 2007 - May 2009

Housekeeping Executive Zone Leader

• Executed a variety of office duties using programs such as Microsoft Outlook and Meeting Room Manager.

• Coordinated nightly operations of all housekeeping student employees through both task delegation and direct

supervision.

STEPHANIE SCHENK

906-***-****

abkgtb@r.postjobfree.com

2 Greenough Avenue Apartment 5 ~ Cambridge, Massachusetts 02139

• Functioned as a communication link between student employees and staff members.

• Served as the University Contact for late night / early morning housekeeping emergencies.

• Completed daily cleaning duties and projects (event set-ups, tear-downs, etc.).

BLACK’S VALLEY AG SUPPLY, Durand, Wisconsin 2001 - 2008

Office and Horticulture Assistant

• Provided quality customer service.

• Carried out daily office tasks such as computer data entry and filing.

• Answered and directed telephone inquiries.

• Assisted in the compilation of Nutrient Management Plans using programs such as Microsoft Excel and Adobe

Photoshop.

• Managed daily care of greenhouse.

Education:

DURAND HIGH SCHOOL, Durand, Wisconsin

Diploma, 2005

NORTH CENTRAL UNIVERSITY, Minneapolis, Minnesota

Bachelor of Science in Psychology, 2009

References:

MICHAEL CAPPELLI, Mail Center Director, North Central University

Former Supervisor ~ 612-***-****

KATHRYN UNGER, Mail Center Supervisor, North Central University

Former Supervisor ~ 612-***-****

THOMAS CONNORS, Housekeeping Director, North Central University

Former Supervisor ~ 612-***-****

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