LaDorian D. Richmond

*** ******* ***** ****** ***. E

Winston Salem, NC 27104

336-***-****

abkgrv@r.postjobfree.com

OBJECTIVE

To obtain a position with a successful organization in need of a hard

working, results oriented, and professional individual by using my

experience in customer service and cash handling.

SKILLS

Computer literate with intermediate knowledge of Microsoft Office programs.

Strong written and verbal communication skills, and working with public

directly. 6+ years of cash handling and customer service.

EDUCATION

Winston-Salem State University, Winston-Salem, NC, Biology major. 2009-

2010. Nursing major. 2003-2008

East Forsyth High School. Kernersville, NC. High school diploma. 2000-2003

EXPERIENCE

Customer Service Representative, Nationwide Insurance, Winston Salem, NC.

January 2009-May 2009.

1 Provide customer service

2 File important documents

3 Answer telephone (2 lines)

4 Deal with issues in a professional manner

5 Operate a computer and Microsoft programs (45 wpm 98% accuracy)

Waitress, Village Tavern, Winston Salem, NC. May 2005-September 2005.

November 2006- September 2007.

Provide customer service

Train new classes for new hires

Maintain a correct amount of cash during a busy and constant flow of

financial transactions

Keep up the appearance of the restaurant

Sales Associate, Plato's Closet, Winston Salem, NC. February 2005-May 2005

Provide customer service

Keep an account for all financial transactions ( cash register)

Maintain an organized and clean environment

Customer Service representative, Forsyth Seafood, Winston Salem, NC.

September 2000-October 2004

Same as above

Operate a switchboard telephone (4+ lines)

COMPUTER EXPERIENCE

MS Word (expert)

Microsoft power point (intermediate)

Microsoft excel (beginner experience)

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