Customer Service Administrative Assistant
Resume:
GRACE ROMANO
**** *** *** **** ***** Winchester, Ohio, 43110
abkgpf@r.postjobfree.com
OBJECTIVE
Seeking an administrative role where I can provide excellent customer
service.
SKILLS SUMMARY
Office Document Management Reception/Customer Office Supply
Correspondence Service Inventory
Expense Reporting Early Childhood Microsoft Office Medical
Education Terminology
EXPERIENCE
Knowledge Learning Corporation (Kindercare)
Pickerington, Ohio August 2009 -
June 2010
Dublin, Ohio December 2008 -
April 2009
Teacher
. Spark imagination, build self-esteem and help children discover new
things each day.
. In charge of classroom management, health, safety and supervision of
children.
. Communicating accurate information to parents about the daily
activities and the developmental progress of their children.
Sequent, Dublin, Ohio August 2008 -
November 2008
Document Management Specialist
. Electronically scanning and indexing documents.
. Creating reference guides for the department.
. Assisting with protocols and procedures.
MS Companies, Columbus, Ohio March 2008 - August 2008
Human Resource Administrative Assistant
. Interviewed and screened applicants for manufacturing positions.
. Conducted new employee orientation.
. Audited the daily customer service reports.
. Verified weekly payroll.
. Maintained employee files and personnel records.
. Answered all incoming office phone calls.
. Conducted weekly inventory of office supplies.
. Prepared purchase orders.
. Prepared and encoded office correspondence.
University of Santo Tomas, Manila, Philippines
Executive Assistant, Education Technology Center November 1998-
July 2007
. Answered inquiries and requests regarding available services,
trainings, and equipment rental.
. Conducted physical inventory of office supplies.
. Drafted, encoded and printed official correspondence for the Director
and staff.
. Filed and managed highly confidential office information.
. Organized seminars, team building activities and office parties.
. Recorded minutes of the monthly staff meeting.
Office Secretary, Center for Intercultural Studies August 1996-
November 1998
. Answered inquiries from clients through the internet and telephone.
. Greeted visitors and customers.
. Conducted physical inventory of office supplies and Audio-Visual
equipment.
. Drafted, encoded, printed and distributed official correspondence for
the Director.
. Filed and managed highly confidential office information.
. Organized seminars.
EDUCATION
St. Jude College, Bachelor of Science in Nursing
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