Jeff Nierenberg

***** ****** ******, ******, **,*6244-817-***-**** abketh@r.postjobfree.com

Summary: Profoundly knowledgeable with extensive background in

various industries. Nine years experience in various roles in the

mortgage industry. Over twenty years experience servicing clients,

and using Excel, Access, and Outlook, AS400 and analytical skills to

research and solve problems. Two years of accounts receivable and

payable experience. Over five years of procedure and technical

writing experience. Excellent verbal and written communication

skills.

Summary Of Qualifications

. Thorough knowledge of marketing methods,

techniques, and sources of information

. Proficient in Microsoft Office Applications,

including Excel, Access, and Word

. Patient, knowledgeable, and a team player

. Energetic, positive attitude

. Exceptional ability to research, and find

solutions to problems

. Proven ability to develop and implement new

policies and procedures

. Excellent verbal and written communication skills

. Profound knowledge of the loan modification

process

Professional Experience

U.S. Census Bureau, Fort Worth,

Texas

Crew Leader- 4/10- 6/10

(Temporary)

Train team of twenty two

representatives in classroom setting

Perform performance evaluations

Quality control of all work

performed

Bank Of America Corporation/Countrywide Home Loans,

Fort Worth, Texas

Senior Operations Analyst- 5/09- 2/10

Certified OJT Trainer

Reconcile Multimillion dollar investor accounts

Research, and correct loan errors

Train staff on all aspects of departmental functions

Wrote department procedures

Award for going above and beyond in assisting co-

workers

Countrywide Home Loans, Fort Worth, Texas

Investor Accounting Analyst II- 4/07- 5/09

Certified OJT Trainer

Reconcile Multimillion dollar investor accounts

Research, and correct loan errors

Train Staff on all aspects of departmental functions

Write department procedures

Award for going above and beyond in assisting co-

workers

Countrywide Home Loans, Fort Worth Texas

Team Leader Master File Corrections- 9/03- 4/07

Quality Control of all work performed

Performed re-amortization of HELOC loans after

corrections were made

Received award for perfect attendance

Performed frequent department audits to ensure

compliance to departmental procedure

Train Staff in all department functions

Countrywide Financial Corp. Simi Valley, CA

Customer Service Representative- 12/01- 8/03

Took calls from customers, using problem solving skills

to assist with their accounts.

Sold various loan products

Technical Components Corporation

Chatsworth, CA

Inside/Outside Sales Representative - 4/94/12/01

Business to business marketing, and cold calling

Solved problems for existing customers

Received award for highest sales to call volume ratio

Wrote department procedures

Education

Tarrant County College- Business, and computer

courses. Courses

Including Microsoft Office, Business Law, and

Small Business

Interests

I am very passionate about helping people. I get

satisfaction out of helping

their goals. I

am a very fast learner, and a self starter.

References References are available on request.

Contact this candidate