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Customer Service Administrative Assistant

Location:
Grand Rapids, MI, 49525
Posted:
October 02, 2010

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Resume:

DEBORAH MARTILOTTA

**** ****** **** **. ** Residence: 616-***-****

Grand Rapids, Michigan 49525 E-mail: abkee2@r.postjobfree.com

SUMMARY

Administrative assistant with 25 years of experience seeking a career that

utilizes my skills. My skills include excellent interpersonal

communication, planning, and organization.

CAREER HISTORY

Fishbeck, Thompson, Carr & Huber, Inc., Grand Rapids, MI 2005-2009

Department Assistant

. Department Assistant for 2 Construction Managers, 4 Site Managers and

2 Estimators.

. Utilized Expedition database with respect to insurance certificates,

meeting minutes, punch lists and tracked construction projects.

. Tracked new projects and contractor information using PT Bid Fax

database.

. Organized and tracked bid invitations, pre-construction agendas and

meeting minutes.

. Entered and tracked submittals and shop drawings from contractors.

. Created monthly summaries of ongoing projects for management.

Alticor Inc. (Amway) 1997-2005

Legal Secretary

. Assisted Copyright and Trademark Attorneys with various clerical

duties.

. Organized travel arrangements for Legal staff.

. Maintained calendars for attorneys.

. Sent out legal correspondence for attorneys.

Contract Interiors, Southfield, MI 1996-1997

Administrative Assistant

. Assisted CFO and President of company with clerical duties.

. Maintained calendar for CFO and President.

. Organized travel arrangements for executives.

Custer Office Environments, Grand Rapids, MI 1995-1996

Administrative Assistant

. Receptionist/Secretary for Designers and CFO.

. Maintained calendar for CFO.

Knoll, Inc., Grand Rapids, MI 1985-1992

. Customer Service Assistant for Customer Service Department.

. Answered incoming calls from dealers across the United States.

. Maintained Customer Service Representatives' calendars.

. Organized travel arrangements for executives.

EDUCATION AND PROFESSIONAL DEVELOPMENT

. Associates Degree in Business Management

. Certified in Basic CPR and 1st Aid

. Attendance at numerous training seminars on leadership, communication

skills, and technical seminars.

. Proficient in Microsoft Word, Excel, Powerpoint, and many other

software applications.

REFERENCES AVAILABLE UPON REQUEST



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