Customer Service Sales

Claire E. Catalano **** Logwood Lane, Chantilly, VA 20151

716-***-**** / abkdvd@r.postjobfree.com

Education & Honors

West Virginia University, Morgantown, WV

Eberly College of Arts and Sciences, GPA 3.81/4.00, Graduated Magna Cum Laude

Bachelor of Arts in Sociology and Anthropology, emphasis in Social Inequality

Honors:

Dean’s and President’s List

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National Society for Collegiate Scholars

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Blue and Gold Level Two Scholarship for academic excellence

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Jon Nelson Scott Freshman Writing Award

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Published in Work in Progress: A Guide to English 101 at West Virginia University text book

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Activities

Alpha Kappa Psi: Premier Business Fraternity

• Organized events for finance and professional development committees

Performed community service for local organizations

NYS Security Guard License / CPR and First Aid Certified

Teaching Assistant for Communications Department at West Virginia University

The Sociology, Anthropology and Criminology Association

West Virginia University Arabic Language Club

West Virginia University Boxing Club

Experience

Allied Barton Security Services, Buffalo, NY 7/10 - present

Security Officer

Protect life and property by conducting patrols of large financial institution and office building

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• Surveillance of center and surrounding sites using CCTV and access control services

Respond to emergency situations, investigate, and compose written reports of incidents

• Provide unparalleled customer service to client's employees and the general public

Metropolitan Police Department, Washington, DC 5/09 - 7/09

Narcotics and Special Investigations Intern

• Assisted the Narcotics Strike Force, Gun Recovery Unit, and Human Trafficking/ Prostitution Unit

• Participated in undercover operations, search warrants and jump-out missions

Investigated the financial components of criminal cases, including seizure of funds and property

Entered confidential offender information into police databases and helped build case files for lead detectives

Tutto Gelato, Morgantown, WV 8/07- 05/10

Barista

• Responsible for opening and closing operations, and training new employees

Panera Bread Company, Orchard Park, NY 5/08-8/08

Sales Associate

• Conducted daily store evaluations to ensure successful business operations

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