Project Testing

MOHAMMAD ZREIK

abkao3@r.postjobfree.com

Skills

- Total of 12+ pure USA experience in QA engineering, including manual, design, implementing, and documenting

high scaled and reusable automation framework on different platforms and for different industries, Load, stress

testing, automation and load testing assessments and tools recommendations, gap analysis, designing, defining and

implementing QA best practices processes and procedures, and HP tools implementation (Including QC, PPM, LR,

WR, and QTP).

- 7 years experience testing PeopleSoft applications. (Both HR and Financials)

- 4+ years experience testing PeopleSoft HR applications (Example: Employee Self Service, Manager Self Service,

eRecruit, Time & Labor, Work Force Administration, and Payroll).

- 2+ years experience testing PeopleSoft Financial applications (Example: AP, AR, GL, AM, sPro, ePro, Purchasing,

eInvoicing, eBilling

- 3+ years professional experience as PeopleSoft Business Analyst. Design and development of PeopleSoft client

business requirements for different Financial and HR modules.

- 6+ years experience using different PeopleSoft tools: Application Designer, PS/Query, application messaging,

process scheduler, integration broker, nodes, channels, portals, setting up security, running billing cycles, interfaces

from front end to HR to back end systems (FS), validating data on back end side and UNIX logs, and reporting tools.

- 5+ years experience performing load/volume test on PeopleSoft (HR, Financial modules, and Hyperion) and non

PeopleSoft applications using a variety of tools like “Microsoft team test suite”, “LoadRunner”, “AutoIT”, and

more.

- Progressive experience in manual, automated testing and results root cause analysis and verification (includes: unit,

system, integration, regression, loads and stress testing, interfaces, back end testing, unix, end to end and UAT (User

Acceptance Testing).

- 7+ years experience developing automated test scripts using Winrunner.

- 6+ years experience developing automated test scripts using Quick Test Pro.

- 4+ years experience developing Load and Stress testing scripts using LoadRunner.

- 1 year UNIX Shell scripting and VI for testing automation purposes.

- 3+ years using Mercury Quality Center with great knowledge as QC admin. (Like setting up users, project, security

per user per project, customize fields in QC, and change rules based on requirements. and setting up and customize

workflows.

- 8+ years using Mercury TestDirector and web defect tracking.

- 2+ years using Rational ClearCase, and ClearQuest tools.

- 1 year using Requisite Pro tool.

- 7 years in designing, implementing and documenting test plans, test cases, reports, gap analysis, coding standards,

LOE (Level of Effort), ROI (Return of Investment), Automation Assessments, and users training materials.

- 3+ years experience training testers, and other management members on how to use and basics of automation tools.

- 2 years experience testing .NET applications.

- 6 months+ experience working on SharePoint, Silverlight, and flash applications.

- 4+ years experience as a testing Team Lead.

O/S: WINDOWS 95/98/2000,WINDOWS NT, XP, MACINTOSH, UNIX, MS-

DOS

DATABASE: ORACLE 7 / 8, 8I, SQL SERVER, DB2, VSAM, SYBASE, MS-

ACCESS

LANGUAGES: C, C++, VISUAL C++, HTML, COBOL II, JCL, VB SCRIPT,

SQL, 4TEST, TSL, AWL

GUI: PEOPLESOFT 8.X, VISUAL BASIC 6.0,DEVELOPER 2K

TOOLS: APP. DESIGNER, PS/QUERY, WINRUNNER 9, LOADRUNNER

9.1, TESTDIRECTOR 8.0, ASTRA QUICK TEST, PVCS, CLEARQUEST, REQUISITE

PRO, OPEN STA, QUICK TEST PRO 9.5, QC 9.2

BROWSERS: INTERNET EXPLORER, NETSCAPE NAVIGATOR

OTHERS: APACHE – TOMCAT 5.0, TOAD (ORACLE DEVELOPMENT

TOOL, STAT (DEFECT TRACKING TOOL, CLEASEQUEST, REMEDY), SQL PLUS

METHODOLOGIES:

TESTING ANALYSIS AND DESIGN USING A VARIETY

METHODOLOGIES (Iterative Development, Water Fall, and Agile methodologies).

STRONG KNOWLEDGE OF THE CMM (CAPABILITY MATURITY MODEL)

SYSTEM.

EDUCATION

BEA, Beirut, LEBANON--- B.S. in Electronics and Telecommunication Engineering July 1997

TRAINIGN/CIRTIFICATIONS

WinRunner/Web 7.02 from Mercury Interactive Inc.

QTP 9.5 With Peoplesoft, Java, Mainframe, and Web add-ins

QC 9.2 with PPM and Dashboard integration

EXPERIENCE

Freddie Mac– McLean,

VA -- 05/09 to Present

Sr. Automation Architect

Projects: FAS 140 and SOX 404

(BlackRock and Historical Cash Flow projects)

FAS 140: Freddie Mac is required to implement the revised Financial Accounting Standards Board (FASB)

standard. 140 (FAS140) and revised FASB Interpretation 46R (FIN46R) (the Standards) by 12/31/2009.

Implementation of the Standards involves system, process and financial reporting changes related to balance sheet

assets and liabilities as well as development of an interim end user computing (EUC) solution to address going

forward accounting treatment for the modified asset classes and their associated accounting transactions.

SOX 404: The scope of the project is to test the operational effectiveness of key automated controls. This is required

to establish SOX 404 Compliance for the year ending December 31, 2009. IT must answer general application and

or database questions, review test scripts, deploy production code baseline to test environment and configure for

prod simulation, obtain any required prod files and sync, test environment with prod data, provide evidence that

prod and test are in sync, execute identified IT Processes (ETL jobs, Applications), and support tester questions

regarding expected vs actual results.

- Developing automation frameworks using QTP for complex financial application.

- Responsible for conducting multiple demos for higher management and other test team leads.

- Responsible for preparing automation assessment documents for new projects and developing new estimated LOE

( Level Of Effort) and ROI (Return Of Investment) for the current project.

- Automating front and back end test cases for BlackRock and Historical Cash Flow components.

- Documenting automation framework and scripts.

- Conducting code reviews of solution with Freddie Mac testing team members.

- Transitioning the new implemented frameworks to, and training, the Freddie Mac testing team.

Environment: Windows XP SP3, Internet explorer 7, Sybase and DB2 db,HP Quality Center 9.2, QTP 9.2, Unix,

Rapid SQL.

DC Metro (WMATA) –

Washington, DC -- 08/08

to 05/09

Sr. QA Lead/Automation SME

Project: HRMS Peoplesoft modules

Our effort was to help build an automation framework for different HR modules (Including Time and Labor,

eRecruit, eBenefits, Base Benefits, Payroll, Work Force Administration, Manager and Employee self services.)

- Lead a team of 4 members to accomplish deliverables.

- Responsible for implementing and installing QTP and CM HP tools to be used in the project.

- Responsible for preparing automation assessment documents and developing new estimated LOE ( Level Of

Effort) and ROI (Return Of Investment) for the current project.

- Created project test plans like: Master test plans including automation planning.

- Responsible for creating manual functional tests cases, manual regression test cases.

- Responsible for creating functional QTP, and regression QTP automated test scripts for all HR modules used in

WMATA.

- Responsible for designing the automation framework to test a full End - To - End business processes and making

sure that all data being also automated to be passed between different modules all the way to payroll.

- Responsible for creating a very detailed exception handling and results reporting mechanism.

- Responsible for creating set up and configuration automated scripts to minimize human intervention. To

accomplish that, I was responsible for setting dynamic groups, row level securities, permission lists, and users.

- Set up QC defect tracking tool to be used to track all project issues.

- Responsible for training internal team members on how to use the new implemented tool and how to integrate all

automated scripts (QTP), as well as manual test cases, requirement documents, and test plans to QC.

Environment: Windows XP SP3, Internet explorer 6 & 7, Oracle db, PS HRMS 8.8 application version, and 8.45 for

tools.

WSSC (Washington

Suburban Sanitary

Commission) – Laurel,

MD -- 05/08 to 08/08

Sr. QA Lead/Performance/Automation SME

Project: 4 different projects (Small Pipes (UIEDSS.), Long Forms (Mainframe app. using Rumba), Bill Pay (Web

app.), and contamination sites (using ArcGIS 9 and ArcMap 9.2.))

th

The WSSC is the 8 biggest water company in the USA. The IT department has their own QA team but they lack of

using any QA processes or methodologies. Our effort was to help build a QA frame work for them and train their

QA/BA team members to use the new set of tools that we implemented for them. The tools were the HP/Mercury

testing tools (Quality Center (QC), Quick Test Pro (QTP), Load Runner (LR), and QC integration to PPM and CM).

Responsible for interviewing different business owners, QA managers, QA team members, and Development team

to come up with a gap analysis document. This phase of the project consists of evaluation and review of the existing

testing processes and practices to identify opportunities for improvement; and current development practices,

specifically defect management.

- Helping the HP professionals to implement and install QA, QTP, LR, CM, and PPM and test them in the QA lab,

that we set up for that purpose, to make sure tools are read to be used.

- Created different test plans like: Performance test plan, and Master automation test plans.

- Responsible for creating manual functional tests cases, manual regression test cases, functional QTP automated test

scripts, regression QTP automated test scripts, manual performance test cases, and LR automated performance test

scripts.

- Responsible for creating a QTP automation coding standards document.

- Responsible for delivering QA best practices to the team.

- Worked with the QC site admin to customize QC based on WSSC business needs, creating users and set different

security levels for each.

- Responsible for developing QTP and manual scripts to test the UIEDSS different functionalities, quesries and

reports which developed in BussinessObjects.

- Set up QC defect tracking tool to be used to track all 4 projects issues.

- Responsible for training internal team members on how to use the new implemented tool and how to integrate all

automated scripts (QTP, and LR), as well as manual test cases, requirement documents, and test plans to QC.

- Trained engineers to how to generate different testing reports and matrics to show to management team for Tester

and Testing Process Efficiency.

- User training was performed by attending a very intensive 10 days training sessions with HP professionals.

- Responsible to performing different types of tool demos for future clients. These demos will include: QC, QTP,

and LoadRunner proof of concepts.

Environment: Windows XP SP3, Internet explorer 6, and7, Java, Oracle db, SQL 2005 db.

Tools version: LoadRunner 9.1, Quality Center 9.2, QTP 9.5, Winrunner 9, PPM 7.1

LOC (Library of

Congress) – Washington,

DC -- 02/08 to 05/08

Sr. QA Lead/Performance QA analyst

Project: NVE (New Visitors Experience)

The NVE project attempts to redefine the Library of Congress not only as a pre-eminent source of content but also

as a museum destination. New interactive galleries bring the world's largest collection of knowledge, culture and

creativity to life in innovative ways. The NVE consists of both online and onsite components that include touch

screen kiosks offering visitors the ability to interact with the objects on display virtually. The portal is a web-based

portal that is served using Microsoft Sharepoint. The NVE uses a range of technologies at the frontend kiosks, at the

backend Content management system (CMS) and website.

- On the frontend kiosks: Microsoft Windows Presentation Foundation (WPF),NET 3.0 and .NET 3.5,Adobe Flash 9

- On the Content Management system and Web Services: Microsoft Office Sharepoint Server (MOSS) 2007, SOAP

1.1 and 1.2, WSDL 2.0, Windows Communication Foundation (WCF).

On the website: Microsoft Office Sharepoint Server (MOSS) 2007, HTML Postprocessor, Microsoft Silverlight 1.0,

Adobe Flash 9.

Responsible for performing all load/volume test task. Writing performance test plans, executing test plans, preparing

visual user scripts to be used in different load test scenarios. Analyzing results. Preparing test results reports (Using

SQL report services). Also performing all other QA responsibilities.

Environment: Windows Vista, Mac, XP, Internet explorer 7, Flash, SilverLight, Sharepoint (MOSS), .net,

Loadrunner, AutoIT (open source tool to generate load traffic through the network), Visual studio team test

suite, Microsoft Web Application Stress Tool.

RandStad – Atlanta, GA

-- 12/05 to 12/ 2007

Sr. PeopleSoft QA/BA Analyst

Project 2: PeopleSoft Modules – Contract Management System & eInvoicing/eBilling (07/06 to 12/07)

Responsible for test planning, writing test cases, analyzing, and testing customized PeopleSoft modules “Contract

Management System” and “eInvoicing/eBilling”.

Responsible for meeting with business owners (internal and external users), discussing their business requirements,

gathering requirements, and documenting business requirements. Worked on designing new pages to be used

in Contract Management System also the design of all the interfacing process with other modules. Acted as a

coordinator between business side, QA team, and development team. Responsible for documenting functional testing

requirements, creating new test cases, and communicate them to the team. Responsible for configuring, setting, and

testing the Contract Management System, and eInvoicing/eBilling modules. Writing new test plans for the project.

Testing, data validation, running reports and queries using 2 and 3 tiers. Working on gathering new requirements

and designing test cases to meet these requirements. Responsible for leading QA team members to come up with

functional test cases for integration, system, and regression test. Also responsible for managing the test execution

and defect tracking and reporting. Working with other teams on different modules (FS, HR to test interfaces

and perform cross-functional testing. Responsible for performing different testing types like: data validation, cross-

functional, basic performance testing, interfaces, security, functional, regression, reports, new queries, and user

acceptance testing. Introduced the idea of automating the client’s regression suite using automated testing tools. Also

recommended to them using Test Director as a test management tool and as defect tracking system. Working on

designing and implementing a standardized and professional templates and documents, to be used across different

department, for project test planning, test cases, UAT testing, and production testing. Working with business owners

(Internal users) to train them using the system with the new customizations and also testing new implementations.

Responsible for testing app messaging that replaced some SQRs. Was responsible for performing different type

of testing on main frame applications using Rumba. Also wrote test cases for that testing. Experienced in using

integration broker in FS 8.9 testing nodes, channels, sub channels, and subscribed messages. Worked with developers

to analyze, change security and configuration to successfully test the new App Msg people code. Responsible for

testing the eBilling application portal. Responsible for analyzing the eBilling application to come up with a load

testing suite of scripts. Also was responsible for creating, writing and analyzing the LoadRunner scripts.

Environment: Windows XP, Internet explorer 6, FS 8.9, Tools 8.46, App Designer, TOAD, SQL Plus, Loadrunner,

and Visual studio team test suite.

Project 1: Multiple RANDSTAD applications and modules (12/05 to 06/06)

Responsible for testing upgrades and new builds for multiple RANDSTAD applications and modules. Responsible

for meeting with business owners (internal), discussing their business requirements, gathering requirements, and

documenting business requirements. Worked on designing new pages to be used in sPro and did data mapping

between platforms based on business requirements. Responsible for leading the QA team testing effort to write

test plans, test cases, managing test cases, executing, and reporting. Acted as a coordinator between business side,

QA team, management, and development team. Responsible for documenting functional testing requirements and

communicate them to the team. Responsible for configuring, setting and testing the sPro module. (Financials/

SCM 8.9, Tools/8.46). Also provided production support for sPro users. Responsible for testing eRecruit. Helped

adding more functionality testing scenarios to come up with a solid test case for testing. Responsible for testing

Randstad WORK. Started working on interfacing sPro with different systems (front and back office). Responsible

for testing Randstad WORK. Automated frequently used setting and configuration processes through using testing

automation tools (WinRunner). Responsible for testing the Prism project, existing functionalities and new added ones.

Responsible for testing a price increase model for Randstad customers, by validating the financial data on the back

end office systems. Responsible for testing new functionality called Talent Match and Talent Search which help find

the appropriate talent for the appropriate work order. Used the “Waterfall” testing methodology. Responsible for

testing new automated hiring process (I-9 online and I-9 Paper) in front office system (Prism). Worked with the QA

manager to determine a better strategy for testing application, including creating test plans, test cases and scripts, and

recommended tools to be used in testing.

Environment: Windows XP, Internet explorer 6, FS 8.9, Tools 8.46, TOAD, SQL Plus, App Designer.

Capital One -- Richmond, VA -- 01/04 to 11/05

Sr. Automation QA Lead

Project2: PeopleSoft QA Specialist– TACOE Team (Test Automation Center of Excellence) (10/04 – 11/05)

Worked on writing design documents assessments for automation on different web based applications, middleware

and client server applications. Leading a team of 4 people. Provided procurement business owners an assessment to

reduce the testing time, resources and cost by designing an automation suite for the Application Under Test (AUT)

that included AP, PO, ePro, GL, and AM modules. Responsibilities included designing automation solutions suite

using WinRunner 7.5 and Quick Test Pro 6.5. Analyzed the Business Requirements Documents (BRD) and prepared

detailed test cases for the AUT. Designed an automation solution suite. Lead the QA team to write new automated

test scripts, executing, and defect tracking. Experienced in using Mercury Quality Center. Working on designing and

implementing a standardized and professional templates and documents, to be used across different department, for

project test planning, test cases, UAT testing, and production testing. Responsible for setting up a specific testing labs

which was very close to production to be use for UAT testing and training. Responsible for providing test automation

assessment documentation to the project managers to show them how they can cut down on testing budget (hours

and $ amount spent), resources used, and project testing deadlines met. Executed test scripts using TestDirector.

Analyzed/stored the results in TestDirector and also used the defects tab in TestDirector to log the daily issues.

Used ClearQuest for logging/tracking defects. Generated the Daily Execution Reports and the Daily Issues Log using

TestDirector and communicated them to all users of the AUT.

Environment: PeopleSoft 8.x (HR 8.8, Finance 8.9), Windows XP, Internet explorer 6, ClearCase, ClearQuest,

WinRunner 7.5, Quick Test Pro 6, and TestDirector 8.0

QA lead

Project1: PeopleSoft financials QA Specialist (01/04 to 10/04)

Worked as a Senior QA Lead Engineer on various web based applications and modules of PeopleSoft Applications

such as (ESS) Employee Self Service/ HR for Me, eRecruit, Time & Labor, Payroll, (MSS) Manager Self Service/

HR for Managers, GL, AP, ePro, PO, eExp, AM, eInvoice, eFeedback, and ePerformance. Also worked on a third

party application to procure resources and entered contactors time sheets in “eLance”. Responsible for writing

automation scripts using WinRunner 7.5 and running them using TestDirector 8.0. The application under test was

PeopleSoft HR, finance modules, and eLance. Analyzed requirements to help other QA analysts in writing test

cases that would later be used for automation testing. Met with the business clients to develop sign-off of test

cases, requirements and flows written. Validated the functionality of the application via Automation. Created and

executed test scripts in WinRunner for HR and Finance modules and eLance. Developed Data Driven Scripts using

MS Access. Created User Defined Functions in WinRunner. Wrote SQL queries to validate back end processing.

Used TestDirector 8.0 to run the automated test scripts. Used TestDirector 8.0 to analyze the actual and expected

results. Debugged existing automated scripts and maintained Access db for these tests. Logged defects using Rational

ClearQuest and STAT. Created different reports and metrics using TestDirector 8.0.

Environment: Windows XP, Internet Explorer 6, PeopleSoft 8.x (HR 8.8, Finance 8.9), TOAD, ClearQuest, and

STAT

Information Services

International --

Philadelphia, PA -- 12/02

to 12/03

QA/Business Analyst

Developed and executed system test plan for regional PeopleSoft Financials Upgrade Project. Provided functional

expertise and technical knowledge for regional PeopleSoft Financials upgrade project v7.5 to v8.0. The scope of the

project included four PeopleSoft applications (General Ledger, Inventory Accounting, Accounts Payable, and Asset

Management) across all North American Business Units. Developed and executed test plan for PeopleSoft General

Ledger and Asset Management application (system performance test, and user acceptance test). Documented and

executed test scripts for PeopleSoft General Ledger System. Developed Lotus Notes application for capturing and

tracking system investigation reports. Responsible for testing interfaces with legacy systems (Tso, COBOL, c, db2,

ISO). Was responsible for performing different type of testing on main frame applications using Rumba

Environment: Windows XP, Internet Explorer 6, PeopleSoft Finance 8.0, TOAD, Loadrunner, and Visual studio

team test suite.

Highmark (Blue Cross Blue Shield) -- Philadelphia, PA -- 07/02 to 11/02

QA/Business Analyst

Worked as QA Analyst for Purchasing, AP, GL and AM. Defined security and workflow procedures. Worked with

team to coordinate test schedule, wrote scripts for testing and documentation for PeopleSoft Upgrade from v 7.5 to

v 8.02. Executed the test, logging defects and worked with business user and developer for resolution. Re-test as

needed. Obtain written sign-off on test results. Prepared test plan/scripts for manual testing to test upgrade and Y2K

compliant. Provided adhoc support to Account Payable, Purchasing and General Ledger. Identified potential problem

area and suggested problem resolution related to PeopleSoft Oracle 8i and PC/Network. 6.0 Implementation designed

requirements for Purchasing, workflow, requisitions, and match rules for AP. Responsible for testing interfaces with

legacy systems (Tso, COBOL, c, db2, ISO).

Environment: Windows XP, Internet Explorer 6, PeopleSoft Finance 8.0, TOAD

SBC (Southern Bell Corporation) – Irving, TX -- 01/02 to 06/02

QA Lead

Responsible for managing the Testing Team on SBC’s DSL ordering system, used to create different types of DSL

service orders for customers. Responsible for managing a team of 7 members (3 automation and 4 manual testers)

Work on performing system and regression testing. Responsible for managing and maintaining their quality service

web site, which provides db tools that will help testers in their testing. Responsible for developing, and maintaining

their testing reports suite. (Tester, External, Daily, and Closure reports). These reports were to give the client day-to-

day statistics about testing progress. Responsible for providing the client with new automation and manual testing

strategies, and planning, to test areas that never been tested. Responsible for performing a Release Day Test, which

helps to make sure that the environment is ready and no problems are encountered. Provide the client with

automation assessments on their existing testing suite. Responsible for running batch scripts, that will be scheduled

to run every morning and send an email status out. Provided an automation suite, that will run, write the results to

output files, and automatically update the test cases steps with pass or fail status when a test case is opened using

micros.

Environment: Windows XP, Internet explorer 6, Apache – Tomcat 5.0, Excell, Winrunner 8, Java, ASP, SQL, VB.

Citigroup (Citicorp) – Irving, TX – 06/01 to 12/01

QA Lead

Worked as a QA Analyst (Lead) within the Credit Card Division, involved in the testing of Web Based Credit Card

Applications. These applications enable the Credit Card customers to access their accounts through the Internet.

Customers can view their account-related information, make payments, initiate account maintenance/request, update

personal profile, view and download their statements online. Worked on the following projects:

Provided a user-friendly, valuable web site where Dell Commercial Revolve Card customers can view their account-

related information, initiate account maintenance/requests, and view their statements online.

Lead a team of 3 QA testers. Lead the daily status meetings to discuss defects with project manager and developers.

Created test plans and test cases based on business requirements and technical specifications Using Test Director.

Provided support and made contributions in all phases of the development cycle, including requirement analysis.

Used Test Director to write and finalize requirements. Developed and executed automated test scripts Using Win

Runner. Developed TSL functions for System and Regression Testing. Document, maintain and monitor software

problem reports using Web Defect Manager. Maintained and distributed quality metrics and contribute to business

and technical risk assessment. Reviewed functional specifications in a timely manner. Participated in creation of

production verification testing. Performed Functional Testing, Negative Testing, Regression Testing, Stress Testing.

Writing daily report of the project and defect statuses to higher management team.

Environment: Windows 2000/Me/98/95/Mac, Netscape, IE, WinRunner, Test Director, MS Money, Quicken,

Oracle GUI, ASP, HTML, JAVA, Java Script, J2EE, .NET, MS-SQL, ActiveX, Web Application server, VB script,

XML, Visual SourceSafe

Verizon IT -- Irving, TX

-- 1997 to 06/01

QA Lead

Project3: GTE.NET (NetXpress) (Dial Up service order entry system and Billing)

Leading the QA team for this project. Responsible for bugs tracking, production support and developing the required

code to provide Internet sales capability using VB, HTML, DHTML, ASP, Oracle and other testing and reporting

tools.

Responsible for meeting with business partners and discussing business/testing requirements to communicate to

the team. Requirements were written using TestDirector. Responsible for coding a fully automated application that

is the same as the web-based application designed, with the same existing functionality but using VB through

Enterprise Visual Studio Suite. (Also used Visual source safe in the same project). Utilized different testing tools

that helped the team in testing the automation process. Used the “Iterative Development” testing methodology.

Used TestDirector (Creating Test Plan, Creating Test Cases using Test Lab and Tracking Defects using Web

Defects Manager and PVCS system), LoadRunner and WinRunner. Responsible for the software configuration

management team (SCM) and production support. Configured the application installed and new updates in the

customer call centers. Wrote SQL statements to validate data across screens, applications, and databases. Designed

and implemented the documentation of all steps taken in the application installation in order to support new business

trainers and configuration management. Planned for and implemented the hardware and software needed for the

different environments (development, testing, UAT and production).

Environment: Windows 98/95/NT/, Netscape, IE, WinRunner, TestDirector, Remedy, SQL server, ASP, DHTML,

JAVA, Java Script, Oracle db, ActiveX, Web Application server, VB script, XML, Visual SourceSafe, MS front page

98, Internet information Server

QA Analyst/ Engineer Coordinator

Project2: GTE.NET (DSL and Dial Up service order entry system and Billing)

Responsible for meeting with business owners (internal and external), discussing their business requirements,

gathering requirements, and documenting business requirements using rational Requisite Pro. Responsible for the

design of a front and back middleware application for a DSL project based on business requirements. Acted as a

coordinator between business side, QA team, and development team. Responsible for document functional testing

requirements and communicate them to the team. Delivered all the required specifications and business rules to

developers to help them understand and implement them which made their job easier in coding and minimized

confusion. Designed, created and signed off on the test plans and test cases to be used for the testing environment,

used TestDirector (creating Test Plan, creating Test Cases using Test Lab). These were to take care of different types

of testing (integration, unit, regression, system, UAT, and stress testing).

Environment: Windows 98/95/NT/, Netscape, IE, WinRunner, TestDirector, SQL server, ASP, DHTML, JAVA,

Java Script, Oracle db, ActiveX, Web Application server, VB script, XML, Visual SourceSafe, MS front page 98,

Internet information Server.

QA Analyst

Project1: SIGS

Responsible for system testing team, bugs tracking and part of production support team on a Secured Interface

Gateway System (SIGS) for an open market transition (Telecom Act 96’) business solution using C++ and Informix.

Designed, developed and implemented programming code used to automate testing processes (Unix Shell scripting),

which resulted in minimizing errors and meeting deadlines as scheduled with no delay. Designed and implemented

stress testing and load balancing use cases which helped increase the functionality, response time and performance

of applications. Designed, developed and implemented a database (MS Access) which was used for errors and

assignments tracking and was also used to create all different types of queries as a reporting tool. Setting UAT

labs to be used for testing and training purposes. These labs were a duplicate to production environment. (Including

hardware, and software)

Environment: Windows 2000/Me/98/95/NT, Informix db, C/C++, Visual C++, Visual SourceSafe, UNIX, UNIX

Shell Scripting.

References: Will be provided when required.

Contact this candidate