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Real Estate Customer Service

Location:
Acworth, GA, 30101
Posted:
August 28, 2010

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Resume:

LINDA M. LOGAN

Phone: 678-***-****

Post Office Box

188

E-Mail: abk9p5@r.postjobfree.com

Acworth, GA 30101-0188

SITE ACQUISITION SPECIALIST

SUMMARY OF QUALIFICATIONS

. Career Overview-Candidate recently worked for a telecommunications

company, and previously issued permits for collocations and new cell

towers as an Urban Planner for the City of Atlanta. Coordinated zoning

review processes, reviewed applications, attended zoning hearings, served

as liaison to neighborhood groups, made oral presentations at public

hearings. Also was a Real Estate Consultant to various Atlanta developers

and brokers; a Property Rights Researcher for Georgia Power Company's Land

Department; and a Leasing Agent.

. Accomplishments-Career efforts have had major influence on the planning,

design, approval, and construction of various types of real estate

development projects. Worked extensively with property owners,

developers, real- tors, builders, attorneys, architects, engineers,

surveyors, elected officials, zoning boards, and citizens. Successfully

processed reviews of multiple applications simultaneously in a fast-paced

production environment to meet tight legal deadlines. Developed excellent

skills in real estate research and property analysis, writing,

administrative functions, customer service, and oral communications.

. Awards-Won two customer service awards at the Zoning Desk for advising

property owners and developers on land development alternatives and zoning

procedures. Received a research award for a case study of developers'

locational and site selection decisions for commercial projects in the

Cumberland Mall area of Cobb County.

. Credentials--Have a Master of Science in Real Estate, a Master of Science

in Planning, a Real Estate License, and a Paralegal Certificate. Obtained

Certified Planner (AICP) designation. Completed courses in zoning/land

use, real estate law, property development, construction, real estate

sales, site planning, and land acquisitions.

. Professional Attributes--Am detail-oriented in analyzing technical

documents and writing reports, highly organized in carrying out systematic

processes, resourceful (proactive in devising new procedures), and self-

motivated (take pride in producing quality results). Proficient in

utilizing various computer software programs.

HIGHLIGHTS OF EXPERIENCE

1 A-COM TELECOMMUNICATIONS, LLC--MARKETING COORDINATOR. Acworth, Georgia.

March to August 2010. Part-time. Activities:

. Gained insights into the telecommunications technology industry.

Contacted existing business customers for the sale of new telephone

equipment, and updated company information in the QuickBooks computer

database.

. Examined construction data reports for planned construction projects in

Metro Atlanta. Contacted developers, architects, engineers, general

contractors, property owners, and commercial tenants. Sought appointments

to allow the installation of low-voltage wiring and telecommunications

systems within new buildings.

. Sent company marketing materials to prospects, and maintained

construction project files by counties.

OTHER RECENT POSITIONS:

. Metro Brokers Referral Company-Real Estate Referral Agent. Atlanta,

Georgia, 2008 to Present. With an active real estate license, am under

contract to refer residential real estate buyers to the Relocation

Department.

. U.S. Census Bureau (under contract with Ryla Teleservices, Inc.)-Census

Interviewer. Kennesaw, Georgia, April to July 2010. Seasonal position.

Conducted telephone surveys with U.S. residents to obtain Census

population and housing information. Gained proficiency in communicating

with difficult clients.

. Liberty Tax Services-Tax Preparer. Woodstock, Georgia, January to April

2010. Seasonal position. Completed a training program and prepared

clients' income tax returns in compliance with IRS regulations, using

company tax software.

. Retail Associate-2008-2009. Held part-time retail positions, providing

customer service. Details are available.

GEORGIA POWER COMPANY / LAND DEPARTMENT (under contract with Think

Resources, Inc.)-PROPERTY RIGHTS RESEARCHER. Atlanta, Georgia, 2007-2008.

To identify Georgia Power's legal property rights on developers'

properties, performed real estate legal research on approximately one-

hundred fifty (150) properties for law firms representing developers in

real estate closings for site acquisitions. Communicated regularly with

staff attorneys and paralegals in law firms. Details:

LINDA M. LOGAN

Page Two

. Real Estate Legal Research--Researched county tax assessor records for

property ownership and land parcel data. Utilized GIS mapping software

to locate properties and transmission utility lines on computer maps.

Researched Georgia Power's land records database for pertinent real

estate easement documents. Evaluated developers' property surveys to

locate transmission lines, easements, and potential encroachments.

. Property Analysis--Analyzed developers' property surveys to locate

Georgia Power's transmission lines and right-of-way easements.

Identified potential encroachments. Typed and faxed "containment

letters" with research findings to law firms, and entered results into

the Access computer database.

REAL ESTATE CONSULTANT-Independent Contractor, 2005-2007. (Also, stints in

1997-1999 and 1993-1995). Provided consulting services to real estate

development and brokerage firms. Details of projects:

. Site Investigation and Due Diligence-Completed a Site Investigation

Report for a proposed retail strip center in Alpharetta. Identified

existing site conditions and prepared a site drawing. Met with City

officials to assess project compliance with zoning, land disturbance, and

building permit regulations. Completed a detailed feasibility report

evaluating project land use, zoning, topography, transportation, and

utilities.

. Market Research and Analysis-Researched and compiled demographic, land

development, and building occupancy trends data for Atlanta submarkets.

Assessed market area opportunities.

. Property Data Research-Researched property characteristics regarding

ownership, taxation, parcel identification, acreage, building occupancy,

recent sales, leasing, zoning, utilities, and access using courthouse

data, tax records, maps, surveys, easements, legal descriptions, and the

MapMerge computer program.

. Property Field Research-Conducted fieldwork to identify available land

sites for development and commercial buildings for redevelopment.

Analyzed the surrounding market area.

. Site Selection-Evaluated the developmental feasibility of sites and

likely project impacts regarding land use, topography, and transportation.

Prepared maps and compiled property site profiles. Completed brokerage

packages for the marketing of land sites for sale. Created a brokerage

prospecting handbook and mapping system.

CITY OF ATLANTA-URBAN PLANNER (Bureau of Planning, 1999-2005) and

TRANSPORTATION PLANNER (Transportation Services Office, 1996-1997).

Managed review process for cell tower permits, zoning, land use amendments,

enterprise zones, and subdivision applications. Interacted extensively

with developers, attorneys, architects, engineers, surveyors, property

owners, and consultants. Supervised staff, met with applicants, conducted

field visits, analyzed site plans and subdivision plats, completed staff

reports, attended zoning hearings, conducted subdivision meetings, and

served as liaison to neighborhood planning meetings. Identified legal

requirements for compliance, conducted site visits, took digital

photographs of properties, prepared legislation, spoke before City Council

members, and made oral presentations at public hearings. Details:

1) CELL TOWER PERMIT ISSUER-Reviewed wireless applications for proposed

cell towers and co-locations. Met with engineers, analyzed site plans,

conducted site visits to assess project locations ( in terms of site

access, neighborhood suitability, fencing, lighting, and buffering), and

evaluated modes of operation for compliance with zoning regulations.

Issued Special Administrative Permits for satisfactory applications.

2) ZONING COORDINATOR AND PLANNER-Functioned in several zoning roles, as

follows:

. Zoning Administration-Coordinated the review of zoning applications for

the Zoning Review Board and the Board of Zoning Adjustment. Managed

zoning caseloads, prepared zoning case agendas for newspaper

advertisement, supervised other planners, and reviewed staff reports.

Processed incoming applications and compiled case packets for zoning

boards. Regularly attended zoning hearings.

. Entitlements Advisor-Won two quality customer service awards for

effectively serving walk-in customers at the Zoning Desk. Researched

zoning and land use regulations and delineated application procedures.

Advised property owners, developers, and realtors on development

alternatives for their properties prior to land acquisition, sale, and

construction. Analyzed project feasibilities and their likelihood of

approval. Identified needed steps for implementation and discussed the

likelihood of approval.

. Zoning Case Analyst-Conducted detailed technical reviews of over two

hundred (200) zoning applications, including rezonings, special use

permits, changes in conditions, site plan amendments, variances, specials

exceptions, and text amendments. Met with zoning applicants and

attorneys, analyzed site plans and traffic impact studies, conducted

property site visits, advised architects and engineers on needed design

changes, and completed staff reports with case recommendations for the

zoning boards.

LINDA M. LOGAN

Page Three

. Neighborhood Planning Liaison-Served as liaison to monthly neighborhood

planning meetings. Advised developers and citizens on regulations and

procedures for voting on zoning, land use, and subdivision cases.

Prepared meeting materials and recorded case votes for transmittal to

zoning boards and City Council.

3) LAND USE AMENDMENT COORDINATOR-For associated zoning cases, coordinated

the review process for proposed land use amendments to the Comprehensive

Development Plan. Visited properties and assessed the compatibility of

proposed development projects on surrounding land use. Wrote staff

reports with recommendations. Prepared legislation and made oral

presentations at public hearings.

3) ENTERPRISE ZONE PROGRAM MANAGER-Managed the Urban Enterprise Zone

Program to encourage development activity in designated areas of the city.

Consulted with the Development Authority, Tax Assessors, Law Department,

and Finance Department. Interacted extensively with developers,

attorneys, architects, and engineers. Responded to Program inquiries from

citizens and developers. Met with prospects. Successfully guided the

approval of over thirty (30) applications, allowing significant affordable

housing and other new investment in the City. Spoke at City Council

Committee meetings. Made oral presentations at public hearings.

Supervised assistants. Details of accomplishments:

. Program Administration-Responded to Program inquiries from developers,

realtors, property owners, and citizens. Revised application materials,

created project spreadsheets, and maintained project files.

. Property Certifications-Certified the eligibility of project locations

for urban enterprise zone designation, based on GIS demographic and

property data. Typed eligibility analyses letters to applicants.

. Application Processing-Assessed application compliance with Program

requirements. Advised applicants on needed revisions via letters.

Prepared public hearing notices and legislation for City Council

adoption.

. Project Reviews-Reviewed urban enterprise zone applications for

compliance with regulations. Analyzed project components, zoning, land

use, site plans, subdivision plats, property surveys, legal descriptions,

housing affordability data, construction schedules, architectural

drawings, and parking plans. Assessed project development costs,

financial statements, and property tax impacts with the Finance

Department. Advised architects and engineers on needed site plan

revisions. Conducted site visits of properties.

. Project Presentations-Prepared narrative reports with project

recommendations for City Council adoption. Assembled meeting materials

and handled large copying and collating functions. Made oral

presentations before Council committees and at public hearings.

. Project Monitoring-Coordinated major survey research processes to

identify the statuses of approved enterprise zone projects. Created new

survey forms, mailed surveys to property owners, and compiled results.

4) TRANSPORTATION PLANNER-- Coordinated zoning and subdivision application

review processes for real estate development proposals. Identified

potential traffic and transportation impacts of projects. Created project

databases, conducted site visits, met with architects and engineers, and

prepared zoning case reports. Attended zoning hearings and served on the

Subdivision Review Committee. Drafted a valet parking ordinance.

5) SUBDIVISION MANAGER-Managed the subdivision application review process.

Advised property owners and developers on the feasibility of

subdividing their properties. Performed detailed technical reviews of

subdivision plats for code compliance, consulted with staff engineers,

conducted Subdivision Review Committee meetings, advised surveyors on

needed plat design changes, and typed letters to applicants with these

recommendations.

COFER, BEAUCHAMP, STRADLEY & HICKS, LLC (law firm)-REAL ESTATE PARALEGAL.

Atlanta, Georgia, 1998-1999. Contract position. Revised community

association bylaws, conducted property title research, prepared property

legal descriptions, updated property deeds, and participated in a

commercial real estate closing.

FULTON COUNTY TAX ASSESSORS, FIELD BOOK OFFICE-REAL ESTATE APPRAISER.

Atlanta, Georgia, 1995-1996. Updated property deeds records and plat books

to reflect recent real estate transactions and lot splits. Was exposed to

residential real estate appraisal techniques. Attended proceedings of a

property tax court case.

DEFOORS CROSSING APARTMENTS-LEASING AGENT. Atlanta, Georgia, 1994-1996.

Part-time. Managed all weekend apartment leasing management functions.

Met with leasing prospects, discussed floor plans and leasing terms, showed

model units, typed leases, coordinated tenant moves, and updated tenant

records.

LINDA M. LOGAN

Page Four

EARLY CAREER:

. Macon-Bibb County Planning and Zoning Commission-Urban Planner. Macon,

Georgia. Served as Information Officer to developers by providing

demographic and land development information for their market studies.

Researched and compiled community data reports. Reviewed zoning

applications and created land development tracking systems. Completed

neighborhood land use plans, and presented them at citizens' meetings.

Coordinated transportation planning processes, completed transportation

plans, attended committee meetings, worked with Georgia DOT officials, and

made oral presentations of project recommendations to elected officials.

. Cobb County Community Development Department-Planning Intern. Marietta,

Georgia. Completed the Cobb Industrial Survey for use by the Cobb Chamber

of Commerce in industrial recruitment. Conducted site visits of all Cobb

County industrial parks to identify existing facilities. Researched site

utilities, contacted real estate brokers for sales and leasing

information, drafted site maps, and compiled property site profiles.

EDUCATION

. Master of Science in Real Estate-Georgia State University. Specialties:

Market Analysis and Development.

. Master of Science in Planning-University of Tennessee at Knoxville.

Master's thesis won a research award.

. Bachelor of Arts, Major in Geography; and Landscape Architecture

coursework-University of Georgia.

. Paralegal Certificate-Kennesaw State University. Included legal

research, real estate law, litigation, and law office technology courses.

. Georgia Real Estate Salesperson's License-Georgia Real Estate Commission,

2006.

. Special Training-Includes courses in land acquisitions (from the

International Right-of-Way Association), real estate sales, construction,

site planning, urban design, engineering, and tax preparation.

SKILLS

. Coordinating multiple projects, project administration, committee

meetings, and survey research processes.

. Interacting with landowners, attorneys, design professionals,

elected officials, neighborhood groups, and citizens.

. Researching real estate market trends, county tax records deeds,

property plats, and easement documents.

. Interpreting maps, property surveys, easements, and land development

regulations.

. Identifying and communicating legal requirements for compliance for

land development proposals.

. Analyzing property locations, field conditions, site plans,

subdivision plats, and potential project impacts.

. Assessing land development opportunities, evaluating proposals, and

completing feasibility studies.

. Communicating effectively with architects, engineers, and land

surveyors regarding project design proposals.

. Creating property site profiles, schematic site plans, survey

questionnaires, and spreadsheets.

. Preparing land development reviews, meeting materials, and

professional reports.

. Speaking before zoning boards, elected officials, and neighborhood

groups; and making oral presentations.

. Drafting legislation, resolutions, public notices, site plans,

property sketches, maps, and land use plans.

. Utilizing Outlook, Word, Excel, Access, GIS (Geographic Information

Systems), PowerPoint, MapMerge, and QuickBooks.



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